What are the responsibilities and job description for the Data Analyst position at Goodwill Industries of Central Texas?

Job Description

The Data Analyst will support the organization’s service delivery platform by providing in-depth analysis and data-driven strategic advice regarding Goodwill’s initiatives, client needs, and workforce trends. The Data Analyst contributes to the design and implementation of SOPs, models, and workflows to discover valuable information in large volumes of data from various sources; organizes, harmonizes, and analyzes data; uses various technologies to enable data visualization; and creates applications of general value to the organization.

Role and Responsibilities

Adopt role of resident expert for all data systems relevant to the services team.
Maintain a pipeline of research, analysis, activity, and grant metrics (including divisional scorecard performance metrics), and reports that ensure the division is meeting the needs of employers, job market, clients and organization.
Function as a consultant to senior leadership about what the data means from a strategic perspective.
Produce and maintain activity, performance metrics and outcome reports, including but not limited to the organization’s Organization and Divisional Scorecards, Outcome Management Report (OMR), and Monthly Statistical Report (MSR). Continuously assist department leadership, via data and analytics, in evaluating departmental success and recommend changes as needed and required.
Attend WFA meetings, take meeting minutes, and track timelines and outcomes of meeting action items.
Provide data system training and support to all service provider staff as needed.
Convert organizational questions or opportunities into data-driven solutions.
Collaborate with other parts of the organization and with outside stakeholders to advance Goodwill’s mission.
Maintain a positive and professional working relationship within the organization.
Other duties assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Required Skills

Bachelor’s Degree or 4 years of related experience may substitute.

One to two years of experience in a quantitative or analytics role in support of internal or external clients.

Proficient in Microsoft Office Suite and SharePoint (MS Project).

Excellent critical thinking skills.

Excellent oral and written communication skills.

Ability to prioritize and work with a high degree of independence and work well as part of a team.

Demonstrate knowledge in effective metrics and Key Performance Indicators (i.e., dashboard / Balanced Scorecard, ), and the application of inputs and outputs into a tracking process that links measures to performance.

Excellent customer service, interpersonal and presentation skills.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift to 15 pounds at times.

While performing the duties of this job, the employee is frequently required to walk; balance; stoop, kneel, crouch, and talk or hear.

The ability to cope with and tolerate moderate levels of stress is also a necessity. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

What We Offer

Comprehensive Health Coverage : We provide top-tier medical, dental, and vision insurance to ensure you and your family stay healthy and happy.

Generous Paid Time Off : Recharge with our generous PTO policy, which includes vacation days, personal days, and company-wide holidays.

Paid Parental Leave : We understand the importance of family. We offer a generous parental leave policy to support you during this significant life event.

Professional Development Opportunities : We believe in continuous growth! Take advantage of our access to workshops and online courses.

Wellness Programs : Prioritize your well-being with our wellness initiatives, including gym memberships and mental health support.

Employee Recognition Programs : We celebrate our team members’ achievements with recognition awards.

Diverse and Inclusive Culture : Join a workplace that values diversity and inclusion, with regular team-building activities and events that foster a sense of belonging.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer / location. Alternative work locations may be offered as appropriate.

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