What are the responsibilities and job description for the Scanning and Key Entry Operator position at Goodwill Industries of Central Texas?
Job Description
Job Description
Responsible for transforming data by indexing and scanning documents. Ensure the appropriate information from the documents is input into the IRON DATA system. Also responsible for quality control of each document.
Role and Responsibilities
- File and monitor workers’ comp, property, and casualty claims to ensure timely processing and coordinate appropriate claims documentation, incident reports and track losses and corrective actions
- Maintain records, retrieve information, and produce correspondence, reports, and forms.
- Input appropriate information from the documents into the IRON DATA system as appropriate for the type of batch being indexed.
- Verifies the accuracy and quality of each specific index file and document image by performing 100% quality check. Make corrections as needed.
- Reconciles error conditions with the Scan / Index and Production Control Supervisor when necessary. Make corrections as needed.
- Provides customer service to answer questions in their area of responsibility. Responds to questions or direct to supervisor.
- Maintains contract required production and quality control standards.
- Complete training to perform all positions within the mail room. Perform other duties as assigned.
- Maintains a positive, team-oriented relationship with management, peers, and customers.
- All work reflects a neat, professional image.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Required Skills & Qualifications
Physical Requirements
What We Offer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer / location. Alternative work locations may be offered as appropriate.
