What are the responsibilities and job description for the Assistant Manager/ATL-Midway position at Goodwill Industries of Dallas, Inc.?
Job Description
Assistant Team Leader
Overview of Goodwill Industries of Dallas, Inc.
Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to
employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill does this by
helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce
development and other social enterprise models. Here are our core beliefs:
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We believe each person has unique abilities and can make a meaningful contribution in life.
We believe jobs are transformational to individual lives and communities.
We believe in a hand up, not a handout.
Goodwill prides itself on an engaging and welcoming work environment, where we demonstrate our core
values of Respect, Commitment, Improvement, and Integrity daily.
Goodwill Dallas achieves its mission by helping people build skills, find jobs, and ultimately reach their goals
in life, through two closely integrated programs:
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The Donated Goods Program provides direct employment through the recycling and reselling of
material donations across 18 stores and a 175,000 sq. ft. warehouse.
The Workforce Development Program assist clients with assessments, education, job readiness
training, coaching and career placement.
Goodwill’s unique approach includes: a fair chance and opportunity, a person-centered, holistic
approach, and multiple paths to success in a safe, supportive environment. The Donated Goods Program
provides employment by offering work through the recycling and reselling of material donations in stores
throughout the community, while keeping millions of pounds of reusable items out of our landfills. Every
dollar that is generated from retail stores is invested back into creating employment opportunities for
individuals with disabilities and disadvantaged conditions.
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There are over 220,000 individuals with disabilities in the north Texas region. Only 90,000 have jobs.
Last year, Goodwill Dallas placed over 1,000 individuals with jobs - earning more than $22 million in
wages. Since 1923, Goodwill Dallas has served over 100,000 individuals in the North Texas community.
Goodwill Dallas is a 501(c)3 organization providing direct employment across eight counties, 18 stores, 6 stand-
alone donation centers, and 1 regional hub. The organization is governed by a 56-memberBoard of Directors and
employs over 600 staff.
SUMMARY
In conjunction with the Team Leader, the ATL oversees all aspects of textile and hard goods production.
Major duties include meeting production quotas, training, and developing team members, and
performing assigned duties and management responsibilities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world class customer service.
2. Responsible for hiring, training, developing, supervising, and evaluating all team members within
the framework of Goodwill policies, procedures, and job descriptions to include recommendation
and assistance in employee termination. This includes ensuring processors and donation attendants
offer exceptional donor service.
3. Supervise the donation attendants, and processors in the receipt inventory, stock rotations, color
rotations, scheduled markdowns, and transfer of stock in accordance with the organization’s
procedures within assigned areas.
4. The store operates within budgeted expenses to revenue ratios and by donors per square foot.
