Floating Store Manager

Description

POSITION PURPOSE

The Store Manager is responsible for the direction and daily operation of the retail store to ensure achievement of budgeted goals. The Store Manager is responsible for revenue generation for their store. This position is responsible for the implementation of business strategies and ensuring business profitability including proactively managing assigned retail location(s) including stores and ADC sites as assigned. The position is responsible for the implementation of effective business strategies that ensure business profitability. The position is responsible for meeting and exceeding established metrics as it relates to revenues, wage to revenue ratios, transactions and transaction values, and production. The position is responsible for the maximum security and protection of company assets. The Store Manager is a member of the Quality Team.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Follow safety policies and procedures ensuring maximum security and protection of all customers and company assets.
2. Responsible for meeting and exceeding all external safety compliance regulations with zero OSHA recordable incidents.
3. Responsible for meeting or exceeding all retail metrics goals as it relates to revenues, wage to revenue ratios (28% or less), production and transaction / transaction values.
4. Achieve 100% or more of monthly sales goals.
5. Achieve 100% or more of monthly production goals.
6. Proactively interview and maintain staffing levels no less than 90% of established goals.
7. Oversee all POS functions and transactions including sales, refunds, audits, voids, correct pricing, inventory control, and responding to customers. Also responsible for register cash fund including deposits, store change fund, counts petty cash, and accounting for overages and shortages. Ensure necessary record keeping, daily reports, and reporting of money, sales, donations, labor hours and production.
8. Ensure maximum customer satisfaction. Work cooperatively with all consumers, community groups, co-workers, and subordinates to promote the achievement of the company mission. Maintain strict confidentiality of all sensitive information concerning consumers and/or employees.
9. Complete and provide action plans and hands-on training based on the development of goals and objectives for managers to ensure their continued growth.
10. Effectively use technology to communicate and perform job functions (i.e. scheduling tools).
11. Ensure maximum security and protection of company assets.
12. Train staff in Loss Prevention techniques and the appropriate use and understanding of the Crisis Communication Plan. Ensure all alarm calls are responded to in a timely manner. Ensure all new hire job specific training and orientation is completed within first two weeks of employment.
13. Completion of special projects and location event attendance as required. Ability to work varied hours and days as the business dictates.

Qualifications

EDUCATION/EXPERIENCE

Bachelors degree in industry, business, operations/logistics or sales related and/or 3-5 plus years in industry related experience. Must have extensive experience and the ability to effectively execute supervisory tasks in retail sales and/or operations management. Must have a valid drivers license. Ability to be a self starter with excellent oral and written communication skills along with extensive knowledge of Microsoft Office Applications knowledge is required. Must be able to work independently, exercising judgment and initiative with minimal supervision.