What are the responsibilities and job description for the Assistant Retail Store Manager, Knapp Store position at Goodwill Industries of Greater Grand Rapids?
Goodwill is Hiring!
The Assistant Store Manager position starts at $17.00 an hour, goes up to $18.00 after 90 days.
- Full-time employees will receive up to 20 paid vacation days in the first year
- Oversee, in concert with the Store Manager, the behavior of all hourly personnel, and be responsible for operating a safe, clean, and friendly place of business.
- To act in a leadership capacity demonstrating professional behavior and decision making, effective interpersonal communication skills, and setting an example for all Goodwill staff.
- Provide excellent customer service, including greeting and assisting customers and donors promptly.
- Address and/or communicate customer and donor concerns to store manager.
- Along with store manager, ensure full completion of staff training and support opportunities for cross training for all Team Members.
- Assist store manager in meeting sales and production goals.
- Maintain merchandising standards in stocking and re-sets, following sizing, categorizing and pricing guidelines. Maintain all backroom operating standards.
- Assist in implementing and controlling store procedures and Goodwill policy.
- Accurately complete the daily, weekly and monthly reports on time.
- Assist in maintaining daily and weekly cash handling and banking procedures.
- Adhere to established store hours and check security of building upon opening and closing. Ensure store safety and security.
- Responsible for fulfilling all frontline staff duties as assigned.
- Follow Goodwill safety practices.
- Comply with Goodwill attendance and punctuality standards of behavior.
- Effectively communicate the mission of Goodwill to customers and donors.
- Promote and support Goodwill activities and initiatives.
At Goodwill, we are Changing Lives and Communities Through the Power of Work!
Benefits:
- Full-time employees will receive up to 20 paid vacation days in the first year
- Additional paid holidays vary by position and department
- Dental, Vision, Life, Disability, and Accidental insurances available
- Medical insurance available to full-time employees
- 401k plan with employer match after the first year
- Professional development and personal support services
- One-on-one coaching to reach career and educational goals
- Education benefits including reimbursement and up to 4 hours of paid study time
- 20% employee discount at the Greater Grand Rapids retail stores
- Additional performance bonuses and discounts available
Qualifications:
High School diploma or equivalent is required. Solid mathematical skills. Some managerial and retail sales experience preferred. Must have valid Driver’s License as well as reliable personal transportation (personal vehicle).
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $17
