Program Manager DDS

Program Manager DDS

GENERAL DESCRIPTION: Coordinate and manage the staff and services of the Developmental Disability programs of Goodwill Industries of Greater Nebraska, Inc.

ESSENTIAL JOB FUNCTIONS: (Note: Qualified persons with disabilities are encouraged to apply. Reasonable accommodations will be made.)

1. Provide program leadership through active involvement in service provision.
2. Research and implement best practices in service delivery.
3. Participate in the recruitment and hiring of program staff.
4. Supervise program staff.
5. Develop and provide staff training and monitor for on-going staff training needs.
6. Coordinate and ensure completion of the individual assessment process.
7. Participate in the development of Individual Support Plans (ISP) and coordinate the agencies involved.
8. Develop or serve as a resource in the development of skill training strategies and behavioral support strategies.
9. Ensure training programs and service objectives are implemented and provided as written and scheduled.
10. Monitor services provided to ensure progress.
11. Monitor participant to staff ratios.
12. Participate in the development of the program budget and monitor budget performance.
13. Ensure compliance with agency policies and outside regulations and standards.
14. Participate in agency quality assurance, program evaluation, and outcome monitoring activities.
15. Coordinate work opportunities.
16. Maintain records as required, including utilizing the case management software.
17. Maintain and assure standards of safety for all participants and employees under his/her supervision.
18. Project a positive image of the organization and persons with disabilities in the community, promote inclusion.
19. Market Goodwill Services in the community through presentations and relationships with potential partners.
20. Timely arrival at the workplace and consistent attendance.
21. Coordinate with staff and other Goodwill leaders transportation for participants.
22. Complete monthly billing for responsible location.
23. Present information to Rights Committee
24. Active involvement in Advisory Board.
25. Perform work activities in conformance to Goodwill Values Statement which includes the values of Respect, Integrity, Compassion, Stewardship, Learning, Teamwork and Entrepreneurial Spirit.
26. Immediately report any wrongdoing, unethical or improper conduct, fraud, fiscal mismanagement or misappropriation of funds, etc. (Refer to the Corporate Compliance Program Policy and Procedure for instructions on how to report.)
27. Encourage and do not hinder in any way an employee making a report pertaining to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
28. Ensure no employee is retaliated against in any way as a result of making a report related to Goodwills Corporate Compliance Program Policy and Procedure or making a report of work injury.
29. Welcome and embrace cultural diversity in all areas of Goodwill, i.e. customers, donors, volunteers, employees, or participants served.
30. Complete other duties as assigned.

STAFF PERSONS SUPERVISED: Developmental Disability staff.

Qualifications

EDUCATION, TRAINING, AND EXPERIENCE:

1. Bachelors degree in related field with a minimum of three years experience in the field of developmental disabilities and at least one year leadership or management experience, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
2. Must have a valid drivers license issued in the State of Nebraska and meet insurance requirements.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:

1. Ability to communicate in spoken conversation, adequate volume speech, and have normal hearing for conversation, telephone use, and emergency information systems.
2. Ability to be independently mobile on all surfaces and situations; to move safely about the work area.
3. Visual acuity, depth perception and field of vision within normal range.
4. Physical stamina to work at least 8 hours per day and be able to travel to conferences, meetings, job seekers homes, etc.
5. Physical ability to safely lift up to 35 pounds.

MENTAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS:

1. Professional demeanor.
2. Ability to change routine in a positive manner.
3. Ability to follow through on assignments independently.
4. Excellent organizational skills.
5. Work output at a competitive level.
6. Demonstrated problem solving skills
7. Demonstrated decision making ability.
8. Stable daily work behavior.
9. Ability to maintain good work attendance.
10. Ability to respond in emergency situations.
11. Adequate personal coping skills.
12. Ability to complete necessary record keeping, reports, and other documentation using PC, including use of MS Word and Excel.
13. Leadership skills to instruct, plan, and oversee the activities of staff and of people served.