Lead Sales Worker

Job Title: Lead Sales Worker

Location: Honolulu, Oahu

Schedule: Full Time Position – Must be flexible to work weekends and Holidays as needed

Compensation: Based on experience plus competitive benefits package!

Summary: As our Lead Sales Worker, you would assist the Retail and Assistant Store Manager in the supervision and coordination of activities of employees and in the management of day to day operations. We’re looking for someone who has previous experience in retail, can engage and lead the staff, and who has excellent customer service.  If you’re looking for a job that’s not sitting at your desk all day but engaging with others, then this is the job for you! 

Essential Duties: 

• Assigns duties to workers and schedules break periods, and work hours. Ensures sales floor is adequately covered
• Trains and supervises workers in store policies, department procedures, and job duties.
• Orders merchandise, supplies, and equipment.        Communicates and coordinates with facility staff.
• Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
• Inspects merchandise to ensure its quality and that it is correctly priced and displayed.
• Recommends additions to or deletions of merchandise to be sold in department.
• Prepares sales and inventory reports.        Ensures sales and cash reporting accuracy and daily bank deposits.
• Professionally addresses customer complaints, handles returned merchandise, and resolves problems to restore and promote good public relations.
• Assists sales workers in completing difficult sales.
• Sells merchandise. Assists in stocking of merchandise, ringing up of customer purchases, and customer service. 
• Responsible for meeting/exceeding retail quotas and goals through the management of day to day operations.
• Responsible for regular and situational communication with the Store Manager Assistant Store Manager and Director of Retail Sales.
• Ensures store security.
• Assists donation and production operations as assigned.
• Plans production operations, establishing priorities and sequences for processing products.
• Works closely with management in reviewing product quality and modifies production and inventory control programs to maintain and enhance profitable operation of division. 
• Monitors workers to ensure compliance with productions and sales standards.
• Works with the Retail Store Manager/Operations Supervisor and Safety Coordinator to communicate safety standards imposed by OSHA and State regulatory agencies to ensure a safe working environment. (Includes proper attire, safety and protective equipment, and practices).

Minimum Qualifications: 

• One-year certificate from college or technical school; or
• Three to six months related experience and/or training; or
• Equivalent combination of education and experience. 
• Must be/become CPR and First Aid certified.
• Must be able to frequently lift up to 50lbs and maneuver wheeled containers weighing up to 300 pounds.

At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient.  We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work.    Last year we placed nearly 1,500 people into employment, resulting in $22 million in annual wages earned as a result of these job placements.  Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time.  

Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.