What are the responsibilities and job description for the Opportunity Center Manager position at Goodwill Industries of Ky., Inc.?
Goodwill Industries of Kentucky is looking for an energetic, self-motivated, detail-oriented Opportunity Center Manager to join our team! The Opportunity Center Manager will be responsible for the development and implementation of our new Opportunity Center. This individual will be establishing relationships with our current partners to support the Goodwill Opportunity Center. This individual will also oversee the needs of all events, stakeholders, and support staff within the Opportunity Center.
Goodwill’s Mission is to connect Kentucky job seekers with the resources and services they need to find and maintain long-term employment and a career path. We serve Kentuckians who have disabilities or experience other challenges finding success in the workforce, such as criminal backgrounds, language barriers, limited education, lack of transportation and chronic poverty.
Job Type: Full-time, Exempt
Essential Duties and Tasks:
- Responsible for developing the Resource Centers’ creativity and vision.
- Provides daily program management of Goodwill’s Resource Center and program activities.
- Responsible for building and maintaining relationships with various stakeholders (i.e. employers, community partners, volunteers) to increase awareness of and support for Goodwill’s Resource Center. Creates an environment that drives positive relationships with Goodwill participants, employees, and stakeholders to successfully implement Goodwill’s mission services.
- Creates an environment that drives positive relationships with Goodwill customers and employees to successfully implement Goodwill’s mission services and enhance store’s profitability.
- Responsible for scheduling all activities, classes, programs, etc. in the Resource Center.
- Assigns duties and coordinates activities of staff, volunteers, employer and community partners providing services to participants using Goodwill’s Resource Center.
- Develop an annual engagement plan, in alignment with career services, that supports the growth of volunteers, employer and community partners and their role in the Resource Center.
- Track and report attendance, program participation, retention, employment, etc. using designated software and systems.
Education and Experience:
- Bachelor’s Degree required.
- Must have a minimum three (3) years’ experience in sales, marketing, human resources, or job development.
- Must have three plus (3 ) years of project and process management.
- Must have strong written and verbal communication skills; extensive working knowledge of employment practices, workforce system, employer organizations, job training, case management, job coaching, medical, psychological, social, and vocational aspects of disability and/ or disadvantaging conditions; and community resources.
- Spanish Speaking Preferred
Physical Demands:
- Must be able to sit or stand for an extended period of time
Benefits:
- 403(b) Plan
- Company 403(b) Matching Contributions
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Medical, Prescription, Dental & Vision Insurance
- Generous Vacation Time & 8 Paid Holidays
- Short and Long-Term Disability Insurance
- Life, Dependent Life and AD&D Insurance
- Voluntary Term Life Insurance
Goodwill Industries of Kentucky is an EEO/AA employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
