What are the responsibilities and job description for the Banquet Server position at Goodwill Industries Of Middle Ga?
PRINCIPAL DUTIES AND
RESPONSIBILITIES:
- Demonstrate core values of Goodwill Industries by modeling Service, Ownership, Accountability and Respect (SOAR).
- Provide assistance to banquet managers in the serving of guests during banquet functions to ensure positive guest experience.
- Set up banquet room as requested by the supervisor to include glassware, serviceware, linen
- Attend roll call meetings before events kick off in order to learn function particulars, including Goodwilll and guest expectations
- Greet and welcome guests and respond to their requests in a courteous and friendly manner
- Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet
- Quickly remove dishes as guests finish each meal at the end of each meal or function
- Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
- Replenish beverages when necessary, and check with guests to make sure they are satisfied
- After the banquet, reset banquet room in accordance with the supervisors specifications to ensure the readiness of the room for other functions
- Follow attendance rules and always go to work on a regular basis
- Perform other related functions that may be assigned.
EXPERIENCE/
KNOWLEDGE/ SKILLS:
- Banquet experience preferred
- Must be willing to relate cordially with other members of the team and help co-workers with their job duties
- Must have basic knowledge of service standards, guest relations, food and beverage preparations as well as etiquette
- Ability to understand and apply written product labeling instructions to ensure the safe application of such products.
