What are the responsibilities and job description for the Retail Team Member position at GOODWILL INDUSTRIES OF MIDDLE GA?
About Goodwill
We believe that everyone deserves the opportunity to thrive and reach their full potential.
Our Approach
We take a holistic approach to supporting individuals and families, addressing basic needs like food, shelter, and clothing while also providing education, job training, and employment opportunities.
Your Key Responsibilities
You will be responsible for delivering exceptional customer service, managing our store's inventory, and participating in our community outreach programs.
Key Performance Indicators
- Meet or exceed customer satisfaction targets, ensuring a positive shopping experience.
- Maintain accurate inventory levels, minimizing waste and excess stock.
- Contribute to our community outreach programs, such as donation sorting and distribution.
- Adhere to our health and safety standards, ensuring a safe working environment.
- Participate in ongoing training and professional development, enhancing your skills and knowledge.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Foster a positive and inclusive store culture, embodying our SOAR values.
Requirements
- Excellent communication and interpersonal skills to build strong relationships with colleagues and customers.
- Ability to lift 50 pounds with or without accommodations and work at least 8 hours per scheduled workday, maintaining a safe and healthy work environment.
- Flexible schedule, including evenings and weekends as assigned, demonstrating adaptability and willingness to go above and beyond.
- Commitment to our SOAR values: