What are the responsibilities and job description for the Career Coach position at Goodwill Industries of Middle Georgia and the CSRA?
The Career Coach position will assist program participants to : Develop job-seeking skills; find and retain employment; reach education or training goals, and maintain financial stability via career pathways. The Career Coach will also coordinate services that address barriers to education, training, employment and self-sufficiency and provide on-going counseling and support with the individual as needed to help that individual meet his or her goals.
PRINCIPLE ACCOUNTABILITIES :
- Demonstrate core values of Goodwill Industries of Middle Georgia and the CSRA (GIMG) by modeling service, ownership, accountability and respect.
- Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of GIMG.
- Use aptitude and achievement assessments to help clients evaluate their interests, skills, and abilities.
- Evaluate participants’ background, education, and training, to help them develop realistic goals.
- Guide participants through making decisions about their careers, such as choosing a new profession and the type of credential or degree to pursue.
- Assist participants in locating and applying for jobs, by teaching them strategies that will be helpful in finding openings and writing a résumé.
- Conduct and publicize group workshops on a variety of topics, including writing resumes and cover letters, successful job interviewing, using employment databases and career development resources, and researching training and education programs.
- Work with participants to overcome issues that could undermine their academic or career success.
- Refers participants to Helms College (HC), Goodwill Human Resources (HR), Goodwill Staffing Services (GSS), Workforce Development (WFD), and Helms Career Education (HCE) to help clients secure career advancement.
- Help participants craft a long-term plan for reaching their career objectives
- Connect participants to additional resources such as financial aid, vocational training, extensive counseling and therapy services, medical care providers, or other state and local assistance as needed.
- Maintains currency with industry trends; updates labor market information by researching online resources, attending meetings, maintaining contacts with regional community colleges, and networking with professional / community organizations that are involved in job placement / training activities.
- Ensure participant information is timely entered into appropriate database or report and that job seeker information meets confidentiality requirements.
- Assist in the preparation and submission of reports as required.
EXERIENCE / KNOWLEDGE / SKILLS :
PHYSICAL AND OTHER REQUIREMENTS :
