What are the responsibilities and job description for the Account Manager position at Goodwill industries of Northern New Engl?
Job Summary:
1) Provides supervision, coordination and development of designated Good Clean/NNEES contracted
sites with a gross revenue of $199,000
- Keeps abreast of current developments in field to update job skills and knowledge.
- Directs the day to day operations of assigned contracted sites.
- Supervises assigned personnel to include recruiting, hiring, training, evaluating, and scheduling.
2) Represents the Agency in all interactions with other members of the Goodwill community and with the
general public, supporting the agency Vision of creating sustainable communities that thrive through
the fullest participation of their diverse residents.
3) Furthers the organizational commitment to triple bottom line results: integrating social, economic
and environmental goals into thinking, planning and actions.
Minimum Qualifications:
- High school diploma or GED.
- Four years experience in custodial services
- Three year experience in a supervisory position or project management.
- Ability to handle strenuous physical activity including occasional heavy lifting.
- Reliable transportation, with proof of automobile insurance.
- Valid driver’s license permitting operation of a vehicle with a safe driving record
- Criminal background check that meets Agency standards. Additional checks/drug testing may be
required depending on contract.
Preferred Qualifications:
- College level courses completed
Essential Functions:
Communication:
- Communicates effectively and courteously when dealing with service recipients, guardians, social service agencies and other interested parties.
Knowledge:
- Seeks opportunities to develop skills, knowledge, and programming.
- Keeps abreast of current developments in field to update job skills and knowledge.
- Maintains all necessary certifications.
Administration:
- Directs the day-to-day operations of assigned contracted sites.
- Monitors and orders supplies.
- Prepares reports for management/customers such as daily operation logs, waste reports, time sheets, incident reports, competitive employment statements, disability statements and cost analysis.
- Schedules and/or completes non-daily task such as high dusting, strip and wax floors, carpet cleaning.
Supervision:
- Supervises assigned personnel to include recruiting, hiring, training, evaluating, and scheduling. Financial: Functions that pertain to the fiscal responsibility of a department or business unit
- Contributes to the budget process by being responsible for ensuring each work site operates within budget
Experience
Preferred- Three year experience in a supervisory position or project management.
- Reliable transportation, with proof of automobile insurance
- Criminal background check that meets Agency standards. Additional checks/drug testing may be required depending on contract.
Education
Required- High School Diploma/GED or better
- Some college or better
Licenses & Certifications
Required- Automobile insurance
- Drive. Lic. - Class C
Skills
Required- Knowledge of Custodial/cleaning practices
- Budgeting
- Contract management
- Communication - verbal
- Communication - written
- Computer proficiency
- Hiring
- Lifting
- Ability to multitask
- Reporting
