What are the responsibilities and job description for the Assistant Store Manager position at Goodwill Industries of Northern New Engl?
Location: Manchester, New Hampshire
Our store revenues fund our nonprofit mission to invest in people who need support to achieve their work and life goals. Goodwill NNE’s programs include workforce training programs, 22 group homes that support adults with disabilities, community support for adults with disabilities, AmeriCorps programs, and business-cleaning services. We also operate two brain injury clinics to help people recover after a brain injury.
Job Summary:
As the Assistant Store Manager, you will assist the Store Manager in the hiring, team building, and day-to-day management of store personnel to achieve the sales plan, control expenses, protect company assets, and ensure the mission of Goodwill Northern New England is positively shared with customers.
We require candidates to have strong leadership skills and experience in scheduling, team supervision, and customer service while attaining productivity goals. Prior experience in retail at a supervisory level is also required—preference for those with a shift supervisor background in a multi-line retail environment.
In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:
- Medical, Dental, Life, and Vision insurance.
- 403(b) retirement plan with employer match.
- Paid Short & Long Term Disability.
- Generous PTO Plan.
- 30% Employee discount at Goodwill stores in ME, NH & VT.
- And more!
What makes Goodwill NNE special is how much we care about our employees. We offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. They also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.
Experience
Required- 2 year(s): Experience in a retail environment.
- 1 year(s): experience in a supervisory position.
- Previous management experience.
Education
Required- High School Diploma/GED or better
Licenses & Certifications
Required- Automobile insurance
- Drive. Lic. - Class C
Skills
Required- Leadership
- Team Building
- Hiring
- Computer proficiency
- Ability to multitask
- Cashiering
- Communication - written
- Communication - verbal
- Customer Service
- Delegation
- Conflict Resolution
- Data Analysis
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
Motivations
Preferred- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
