What are the responsibilities and job description for the Director of Operations position at Goodwill Industries of Northern New Engl?
Location: Gorham, Maine
Job Summary:
- Direct Goodwill Good Clean Property Services programs and services, including management of our Northern New England Employment Services contracts. Responsible for working with the Senior Director of GCPS to move contracts through bidding and implementation. Responsible for ensuring quality control in all business ventures and contracts in partnership with Goodwill’s QA Coordinator. Supervise state managers for ME, VT and NH.
- Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.
Minimum Qualifications:
- Experience with the cleaning and staffing services.
- 7 years related professional, supervisory experience
- Ability to present and implement procedures in multiple remote locations throughout various levels of supervision.
- Ability to coordinate with Departments of Corrections, Employment Security, Labor and Vocational Rehabilitation
- Significant understanding of contract management and accounting requirements
- Strong customer service skills
- Valid driver’s license with a satisfactory driving record
- Criminal background check that meets Agency standards
Preferred Qualifications:
- Bachelor’s Degree
We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:
- Medical, Vision, and Dental benefits
- Generous PTO Plan
- Paid Short- & Long-Term Disability.
- 403(b) retirement plan with employer match
- 30% Employee discount at Goodwill stores in ME, NH & VT
- Valuable job training with growth potential and more!
We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.
Education
Preferred- Bachelor's Degree or better
Licenses & Certifications
Required- Drive. Lic. - Class C
Skills
Required- Contract management
- Communication - verbal
- Communication - written
- Customer Service
- Knowledge of Custodial/cleaning practices
- Leadership
- Supervision
- Computer proficiency
- Employee Development
- Interpretation of financial statements
- Hiring
- Management
- Ability to multitask
- Performance Management
- Use of power scrubbers, waxers and buffers
- Problem Solving
- Reporting
