What are the responsibilities and job description for the Maine Mall Retail Associate position at Goodwill Industries of Northern New Engl?
Location: Maine Mall (South Portland, Maine)
Goodwill is looking for friendly, outgoing people to join our growing team! If you love providing great customer experience, Goodwill is the place for you!
Positions:
Donation Specialist:
- In this role, you'll greet donors, accept and sort donations, and then get those donations to the pricing team. Quick decision-making is a must. Goodwill NNE also expects Donation Specialists to be able to say, “no thank you” to items we cannot accept, and politely explain why to each donor.
Production Specialist:
- In this role, you'll sort, inspect, and price donations before they're sent to the sales floor. If you enjoy physical tasks, have a knowledge of (or willingness to learn) the value of clothing, housewares, or electronics then working as a Production Specialist might be the new career you’re looking for.
Sales Associate:
- In this role, you'll greet customers and, provide an excellent customer experience! Responsibilities will include running the register, putting merchandise on the sales floor, pulling older merchandise to make room for new product, attending the fitting rooms, and setting a friendly atmosphere for customers and co-workers alike!
Minimum Qualifications:
Positive Attitude: A must! Display a friendly and positive demeanor to create a welcoming work environment.
Basic Math and Literacy Skills: Essential for handling transactions and supporting job duties.
Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and some holidays, based on business needs.
Background Check: Pass a criminal background check meeting agency standards.
Physical Abilities: Can exert up to 50 lbs. of force occasionally, 30 lbs. of force frequently, and 10 lbs. of force constantly to move objects.
Preferred Qualifications:
Retail Experience or Certification: Prior retail experience or relevant certification is a plus.
Education: High school diploma, GED, HiSET, or equivalent educational background.
What We Offer:
At Goodwill Northern New England, we believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:
- Medical, Vision, and Dental benefits
- Generous PTO Plan
- Paid Holidays
- 403(b) retirement plan with employer match
- 30% Employee discount at Goodwill stores in ME, NH & VT
- Valuable job training with growth potential and more!
What sets Goodwill NNE apart is its unique commitment to the well-being of its employees. They offer private "life navigation" services, including free counseling and other assistance, helping individuals facing challenging circumstances achieve personal stability. In addition, all employees have access to telehealth services, ensuring their physical and mental health needs are met. Goodwill NNE's Citizenship Behaviors foster a workplace culture of inclusivity and respect, emphasizing kindness, openness, active listening, and support. Joining the Goodwill NNE team means a fulfilling career and the chance to be part of a community that genuinely cares about its employees and their well-being.
Education
Preferred- High School Diploma/GED or better
Skills
Required- Team Building
- Customer Service
- Communication - verbal
Behaviors
Required- Team Player: Works well as a member of a group
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
