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Retail Supervisor

Goodwill Industries of Northern New Engl
Windham, ME Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/23/2025

Job Location: Windham, ME pay is $17.00 - $18.50/hr

Who We Are:

Goodwill’s motto is, “a hand up, not a handout.” Goodwill Northern New England is a nonprofit social enterprise that helps people achieve their life and work goals. Our stores keep millions of pounds of stuff out of local landfills each year and offer a great reuse buying option to people in our community at affordable prices.

Our store revenues fund our nonprofit mission to invest in people who need support to achieve their work and life goals. Goodwill NNE’s programs include workforce training programs, 22 group homes that support adults with disabilities, community supports for adults with disabilities, AmeriCorps programs, and business-cleaning services. We also operate two brain injury clinics to help people recover after a brain injury. When you come to work at Goodwill you help make these programs possible!

Job Summary:

The shift supervisor position is an important part of the store leadership team. In this role you will work closely with the Store Management team by lending a hand in areas like customer service, merchandising, hiring, and the day-to-day operations that make our stores run.

Our Shift supervisors help drive the business through their leadership skills and actively connects with both associates and customers. Shift supervisors should be trustworthy and reliable to help the store achieve their sales goals. The shift supervisor helps lead a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

This position is a stepping-stone on your journey to becoming an effective store leader. If you want to grow your retail career with a caring and inclusive organization that has a huge impact on the community, come join the Goodwill team!

Goodwill NNE offers a complete and comprehensive benefits package, including Medical, Dental, Vision, 403b Retirement with employer match, Life Insurance, STD/LTD insurance, and a generous PTO accrual for full-time and part-time employment. Apply today to learn more about the meaningful work we offer.

MINIMUM QUALIFICATIONS:

  • 1 year experience in retail leadership role preferred
  • Ability to work weekends, nights, and holidays
  • Computer literacy to help with job duties
  • High school diploma, GED, HiSET, or equivalent
  • A criminal background check that meets agency standards
  • Valid Driver’s License with a safe driving record and insurance meeting agency standards

PREFERRED QUALIFICATIONS:

  • Associates Degree
  • Computer experience, including reporting and excel experience
  • CPR and First Aid Certification
  • Multi-lingual including ASL

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

  • Medical, Dental, and Vision insurance offered
  • 403(b) retirement plan with Employer Match
  • Employer Paid Short & Long Term Disability
  • Employer-paid Life Insurance
  • Generous Paid Time Off Plan
  • Paid Holidays
  • 40% Employee discount at Goodwill stores in ME, NH & VT
  • Exceptional career growth opportunities
  • Discount on personal cell phone plans
  • Local community discounts
  • Caring coworkers/team that supports you!


Education

Required
  • High School Diploma/GED or better

Licenses & Certifications

Required
  • Drive. Lic. - Class C

Skills

Preferred
  • Communication - written
  • Communication - verbal
  • Team Building
  • Ability to multitask
  • Cashiering
  • Interviewing
  • Customer Service

Behaviors

Preferred
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Leader: Inspires teammates to follow them
  • Team Player: Works well as a member of a group

Motivations

Preferred
  • Peer Recognition: Inspired to perform well by the praise of coworkers
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Salary : $17 - $19

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