What are the responsibilities and job description for the Sales Associate position at Goodwill Industries of SETX & SWLA?
Overview
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our retail operations. The ideal candidate will possess strong communication skills and a passion for sales, ensuring a positive shopping experience for all customers.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Provide knowledgeable product demonstrations to enhance customer understanding and satisfaction.
- Utilize retail math skills to assist customers with pricing inquiries and transactions.
- Operate the Point of Sale (POS) system efficiently to process sales transactions accurately.
- Engage in upselling techniques to maximize sales opportunities while maintaining customer satisfaction.
- Maintain an organized and visually appealing sales floor, ensuring products are stocked and displays are well-presented.
- Handle customer inquiries and resolve any issues promptly and professionally, demonstrating excellent phone etiquette.
- Collaborate with team members to achieve store goals and maintain a high standard of customer service.
- Supervise junior staff as needed, providing guidance and support to foster a collaborative work environment.
Skills
- Strong customer service skills with a focus on creating a positive shopping experience.
- Proficiency in retail math for accurate pricing and transaction processing.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Experience with POS systems for efficient transaction management.
- Ability to conduct engaging product demos that resonate with customers.
- Proven sales skills with experience in upselling techniques.
- Familiarity with grocery store operations is advantageous but not required.
- Excellent phone etiquette for effective communication with customers over the phone.
- Supervisory experience is beneficial for those looking to take on leadership responsibilities within the team.
Join us as we strive to create an exceptional shopping experience for our customers while fostering a supportive and engaging work environment!
Job Types: Full-time, Part-time
Pay: From $9.50 per hour
Expected hours: 10 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Application Question(s):
- Are you at least 18 years of age?
Work Location: In person
Salary : $10
