What are the responsibilities and job description for the Human Resources Business Partner position at Goodwill Industries of South Florida, Inc. - Miami, FL?
The Human Resources Business Partner consults with divisional leadership in areas of organizational design and development in support of the business strategy. S / he facilitates organization and leadership development efforts, working with leaders and individual contributors to identify and address root causes of human resources issues. S / he ensures compliance with corporate policy at the business unit or division level.
Essential Duties and Responsibilities :
- Consults with business leaders on talent, leadership, business strategy, organization development, rewards, and culture.
- Directs the efforts of others in the achievement of the strategic and operational objectives of the group.
- Identifies and shares root causes of human resources issues with relevant HR functions to shape HR programs and policies.
- Scans and benchmarks the marketplace to identify and leverage best practices and trends to influence the business and HR agenda.
- Acts, and is viewed, as a strategic business partner, change agent, and member of the line leadership staff.
- Develops and drives company-wide programs and initiatives (e.g., rewards and recognition reviews, workforce planning, culture, and organizational change).
- Manages escalations and dispute resolutions through company programs and policies.
- Triages / intakes team member concerns; ensure issues are properly documented before referring to the appropriate party for resolution. Follows up to ensure resolution is reached.
- Provides guidance and coaching to Operations in the delivery of pay practices.
- Reports performance metrics for the HR team.
- Responds accordingly to subpoenas and requests from external entities / agencies.
- Coordinates with internal departments closely to solve team member issues.
- Responsible for project management coordination to include tasks related to performance management administration, open enrollment annual process, and other initiatives.
- Creates, edits, and tracks employment documents and forms.
- Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed.
- As needed will travel to the Broward Goodwill locations.
- Performs other duties assigned.
Knowledge, Skills, and Abilities :
Education and Experience :
