Dispatcher (CC)

SUMMARY OF POSITION

The dispatcher is responsible for routing and monitoring transportation fleet to ensure maximum efficiency. Establishes daily routes for drivers, assuring runs are completed. The dispatcher is expected to be courteous and professional while upholding the Goodwill values of -Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.

ESSENTIAL RESPONSIBILITIES AND DUTIES

· Answer phone

· Maintain daily paperwork including schedules, diversion sheets and cancellations

· Resolve transportation conflicts

· Operate forklift as needed

· Drive box truck as needed

· Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory

· Ensure all operations are performed in accordance with agency policies and procedures

· Embrace the core values of the agency in the spirit in which the agency operates at work and in the community. Contribute to the fulfillment of department and agency objectives and goals. Comply with all department and agency policies, procedures and regulations.

· Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

· High School Diploma

· Possess a valid Driver License, clean driving record, and carry the minimum liability coverage as required by the State of Texas. Able to pass a pre-employment background check and Drug/Alcohol test.

· Able to be forklift certified

· Possess excellent organizational skills and be detail oriented

· Ability to work well with others in a respectful and collaborative work environment.

PREFERRED QUALIFICATIONS

· Bilingual in Spanish and English

PHYSICAL FUNCTIONS

· Ability to work in hot/cold, humid, and/or dusty environment

· Ability to stand, walk, climb, kneel, stoop, bend, and crouch

· Able to lift and carry up to 25 lbs. or more with 2-person assistance

· Ability to sit for long periods of time

Goodwill Industries of South Texas Inc. is an EO employer-M/F/Vets/Disabled and other protected categories.