What are the responsibilities and job description for the Sales Associate (Rockport) position at GOODWILL INDUSTRIES OF SOUTH TEXAS, Inc.?
Description
Sales Associate
SUMMARY OF POSITION
The Sales Associate is responsible for assisting customers throughout the purchasing process including greeting them, operating cash registers, and bagging merchandise. The Sales Associate is expected to be friendly, courteous, and professional while upholding the Goodwill values of Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.
ESSENTIAL RESPONSIBILITIES AND DUTIES
- Provide excellent customer service by greeting customers, helping in selecting merchandise, and offering alternative or additional merchandise. Ensure the store has a neat and orderly appearance which includes stocking merchandise, returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and other custodial duties. Rotate inventory and salvage pulled merchandise. Collaborate with store management and other associates to ensure donations promptly reach the sales floor. Assist with the achievement of sales goals for the store.
- Perform sale transactions using a point of sales system (cash register), counting, and providing correct change to customers at the time of sale. Count cash drawer at the beginning and / or close of sales day. Assist with the security of the cash register, store inventory, and observe all surroundings to help prevent theft.
- Relieve other sales associates during breaks, lunches, and emergencies
- Courteously address customer complaints, referring to the Store Manager or Crew Leader as necessary
- Maintain acceptable attendance, personal hygiene, and dress code standards including wearing company-issued name badges. Attend meetings and training sessions as required.
- Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory
- Contribute to the fulfillment of department and agency objectives and goals
- Comply with all department and agency policies, procedures, and regulations
- Perform other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
Preferred Qualifications
PHYSICAL FUNCTIONS
Goodwill Industries of South Texas Inc. is an EO employer M / F / Vets / Disabled and other protected categories.
