What are the responsibilities and job description for the Retail Production Associate position at Goodwill Industries of South Texas?
Retail Production Assistant
*This position is temporary and is intended to provide work experience to an individual for a specified amount of time.
SUMMARY OF POSITION
This position is intended to allow an individual to gain knowledge, skills, and abilities to help prepare for a retail position. Retail Production Assistants are responsible for sorting and processing textiles and wares. The RPA is expected to be courteous and professional while upholding the Goodwill values of -Empowerment, Public Trust, Respect, Innovation, Quality, and Safety.
ESSENTIAL RESPONSIBILITIES, AND DUTIES
- Process donations for hanging, tagging, tallying, and pricing
- Maintain production levels to achieve store goals
- When required, courteously address customer complaints, referring to the Store Manager or Crew Leader as necessary
- Ensures inventory is distributed efficiently within store fixtures
- Accept donations from the general public as needed, providing donation receipt upon request from the donor
- Provide excellent customer service
- Maintains a clean, organized work area that is presentable to the general public and meets agency standards
- Attend scheduled meetings as required
- Perform custodial duties as necessary
- Adhere to and enforce all safety and loss prevention procedures to prevent injury to others or him/herself and damage to any property, equipment, and/or inventory
- Embrace the core values of the agency in the spirit in which the agency operates at work and in the community
- Contribute to the fulfillment of department and agency objectives and goals
- Comply with all department and agency policies, procedures, and regulations Perform other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrate a professional mannerism with a high degree of customer service skills
- Ability to communicate effectively with internal employees and external customers
- Ability to work well with others in a respectful and collaborative work manner
- Ability to comprehend and follow instructions
- Ability to read, and write with the ability to comprehend and complete agency forms as required for operational purposes Bilingual preferred but not required
PHYSICAL FUNCTIONS
- Ability to stand, walk, climb, kneel, stoop, bend, and crouch for extended periods
- Weather conditions – variable – including extreme heat and cold, may work outside for extended periods
- Ability to work in a humid and/or dusty environment Able to lift and carry up to 25 lbs. or more with 2-person assistance
Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.
