What are the responsibilities and job description for the Loss Prevention Agent position at Goodwill Industries of Southeastern Wisconsin?
**About the Role:**
The Asset Protection Agent plays a critical role in maintaining a secure and safe work environment for employees and customers alike. As a key member of the retail team, this individual will be responsible for ensuring compliance with organizational policies and procedures, safeguarding company assets, and advancing the company's mission and objectives as directed by retail management.
- Core Responsibilities:
- Identify and address potential security threats and risks.
- Collaborate with management to develop and implement effective security protocols.
- Maintain accurate records and reports of security incidents and activities.
- Conduct regular safety audits and provide recommendations for improvement.
- Provide support to management in handling customer complaints and conflicts.
**Essential Skills and Qualifications:**
- High school diploma or equivalent required; 2-year degree in a related field preferred.
- Minimum 2 years of experience in security, law enforcement, or a related field.
- Valid driver's license and reliable transportation.
- Excellent communication and problem-solving skills.
