What are the responsibilities and job description for the Customer Service Trainee Position position at Goodwill Industries of Southern New Jersey and Phi?
Company Overview
Goodwill Industries of Southern New Jersey and Phi is a nonprofit organization dedicated to helping people achieve their full potential through education, training, and employment. We believe that everyone deserves the opportunity to succeed, regardless of their background or circumstances.
Job Description
As a Customer Service Associate Trainee, you will play a critical role in delivering exceptional customer service and supporting the overall success of our store. Your primary responsibilities will include:
• Providing excellent customer service by greeting every customer 5 feet from you and engaging them in conversation
• Maintaining a clean and organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture
• Establishing or identifying prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor
Skills and Qualifications
To perform this job successfully, you must possess the following skills and qualifications:
• Excellent customer service skills: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner
• Strong communication skills: Ability to communicate effectively with customers, colleagues, and management
• Basic math skills: Ability to accurately handle cash and process register transactions
• Ability to work a flexible schedule: Must be able to work a variety of shifts, including nights, weekends, and holidays
Benefits
As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for professional growth and development, and a dynamic work environment.
Goodwill Industries of Southern New Jersey and Phi is a nonprofit organization dedicated to helping people achieve their full potential through education, training, and employment. We believe that everyone deserves the opportunity to succeed, regardless of their background or circumstances.
Job Description
As a Customer Service Associate Trainee, you will play a critical role in delivering exceptional customer service and supporting the overall success of our store. Your primary responsibilities will include:
• Providing excellent customer service by greeting every customer 5 feet from you and engaging them in conversation
• Maintaining a clean and organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture
• Establishing or identifying prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor
Skills and Qualifications
To perform this job successfully, you must possess the following skills and qualifications:
• Excellent customer service skills: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner
• Strong communication skills: Ability to communicate effectively with customers, colleagues, and management
• Basic math skills: Ability to accurately handle cash and process register transactions
• Ability to work a flexible schedule: Must be able to work a variety of shifts, including nights, weekends, and holidays
Benefits
As a valued member of our team, you will enjoy a range of benefits, including competitive pay, opportunities for professional growth and development, and a dynamic work environment.
