What are the responsibilities and job description for the Flexible Sales Floor Assistant position at Goodwill Industries of Southern New Jersey and Phi?
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate Trainee. In this role, you will provide exceptional customer service, maintain a clean and organized sales floor, and support the overall success of our store.
Responsibilities
• Greet every customer 5 feet from you and engage them in conversation to provide excellent customer service
• Maintain a clean, neat, and organized store by recovering standards through sizing of merchandise and organization of wares and furniture
• Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor
• Use good phone etiquette and answer within 3 rings
Qualifications
To perform this job successfully, you must have the following qualifications:
• High school diploma or equivalent required
• Excellent customer service skills: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner
• Strong communication skills: Ability to communicate effectively with customers, colleagues, and management
• Basic math skills: Ability to accurately handle cash and process register transactions
• Ability to work a flexible schedule: Must be able to work a variety of shifts, including nights, weekends, and holidays
Working Conditions
This position requires the ability to work in a fast-paced retail environment with frequent changes in priorities and deadlines. You must also be able to lift up to 25 pounds and stand for long periods of time.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate Trainee. In this role, you will provide exceptional customer service, maintain a clean and organized sales floor, and support the overall success of our store.
Responsibilities
• Greet every customer 5 feet from you and engage them in conversation to provide excellent customer service
• Maintain a clean, neat, and organized store by recovering standards through sizing of merchandise and organization of wares and furniture
• Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor
• Use good phone etiquette and answer within 3 rings
Qualifications
To perform this job successfully, you must have the following qualifications:
• High school diploma or equivalent required
• Excellent customer service skills: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner
• Strong communication skills: Ability to communicate effectively with customers, colleagues, and management
• Basic math skills: Ability to accurately handle cash and process register transactions
• Ability to work a flexible schedule: Must be able to work a variety of shifts, including nights, weekends, and holidays
Working Conditions
This position requires the ability to work in a fast-paced retail environment with frequent changes in priorities and deadlines. You must also be able to lift up to 25 pounds and stand for long periods of time.
