What are the responsibilities and job description for the Part Time Retail Associate position at Goodwill Industries of Southern New Jersey and Phi?
Job Overview
As a Customer Service Associate Trainee, you will be an essential part of our team at Goodwill Industries of Southern New Jersey and Phi. In this role, you will provide exceptional customer service, maintain a clean and organized sales floor, and support the overall success of our store.
Responsibilities
• Greet every customer 5 feet from you and engage them in conversation to provide excellent customer service
• Successfully process register transactions, handle money, and count down a drawer
• Maintain a clean, neat, and organized store by recovering standards through sizing of merchandise and organization of wares and furniture
• Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor
Qualifications
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Customer Service: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner
• Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace
• Sound and Timely Decisions: Using knowledge and experience to make sound decisions that will impact business goals and strategies
• Reliability: Trait of being dependable and trustworthy
• Enthusiastic: Ability to bring energy to the performance of a task
Work Environment
This position requires the ability to work a flexible schedule on short notice, including night, weekends, and occasionally long hours. You must also be able to function in a hectic work environment with occasional periods of high stress.
As a Customer Service Associate Trainee, you will be an essential part of our team at Goodwill Industries of Southern New Jersey and Phi. In this role, you will provide exceptional customer service, maintain a clean and organized sales floor, and support the overall success of our store.
Responsibilities
• Greet every customer 5 feet from you and engage them in conversation to provide excellent customer service
• Successfully process register transactions, handle money, and count down a drawer
• Maintain a clean, neat, and organized store by recovering standards through sizing of merchandise and organization of wares and furniture
• Establish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor
Qualifications
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Customer Service: Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner
• Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace
• Sound and Timely Decisions: Using knowledge and experience to make sound decisions that will impact business goals and strategies
• Reliability: Trait of being dependable and trustworthy
• Enthusiastic: Ability to bring energy to the performance of a task
Work Environment
This position requires the ability to work a flexible schedule on short notice, including night, weekends, and occasionally long hours. You must also be able to function in a hectic work environment with occasional periods of high stress.
