What are the responsibilities and job description for the Store Manager position at Goodwill Industries of Southwestern Michigan?
Goodwill Industries of Southwestern Michigan
Benton Harbor
Retail Store Manager
General Responsibilities:
It is the responsibility of the Store Manager to oversee all functions of retail store donations, sales and production according to established procedures; reach store sales and production goals, develop team members, practice and model agency’s core values of Success, Collaboration, People and Productivity.
Essential Duties, Responsibilities and Functions:
- Manage team members so they perform to the highest level of their abilities; this includes hiring, training, coaching, disciplining and /or terminating team members
- Establish a team that meets or surpasses established sales goals through service, production, merchandising and accurate business practices
- Follow all procedures and policies including, but not limited to, safety, customer service and agency guidelines
- Meet all reporting and documentation requirements accurately and on time
- Maintain a clean, organized and compliant facility
- Develop/maintain a positive image of Goodwill Industries within the community
- Work with upper management to continually enhance the donation and shopping experience of customers
Qualifications include but are not limited to:
- Required Knowledge, Skills and Abilities
- Demonstrated skill in interpersonal relations, leadership and problem solving
- Demonstrated skill in retail financial practices
- Strong reading, writing, speaking and communication skills
- Ability to train and explain processes to others
- Ability to motivate self and others
- Previous supervisory experience required
- Previous retail and merchandising experience required
