What are the responsibilities and job description for the Shift Leader - Johnson City position at Goodwill Industries of Tenneva, inc.?
Do you want your career to have a purpose? At Goodwill, your work changes the lives of people with barriers to employment by helping them find jobs.
Benefits of working with us:
- Competitive Pay with Regular Increases
- Medical Benefits Including Dental and Vision
- 403(b) Retirement Plan with Company Match
- Competitive Paid Time Off Including Your Birthday
- Cross-Training and Advancement Opportunities - We Promote from Within
- Mileage Reimbursement for all Business-Related Travel
JOB SUMMARY
The Third Key Sales Associate is responsible for operating the POS system, computer, and credit card machine accurately. They assist customers professionally and courteously. Third Key will be responsible, on occasion, for opening the store and responsible, on occasion, for closing the store. They are responsible for following all guidelines and procedures of the Push System. The Third Key is accountable to the Team Lead and Assistant Team Lead.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Third Key must accurately operate the POS system, computer, and credit card verification terminal.
- Is responsible for providing professional customer/donor service. Be responsive to all customer inquiries.
- Maintains sales floor inventory at proper levels.
- Maintain proper cash controls per company-set policies and procedures.
- Complete cash settlement report and any other reports as directed by Team Lead and/or Assistant Team Lead.
- Make bank deposits each scheduled day at the Team Lead's request.
- Be capable and knowledgeable of emailing daily store reports and any other paperwork to the appropriate location at the end of the business day.
- Maintain confidentiality of sales information.
- Must have a reliable vehicle and active vehicle insurance to transport deposits to the bank.
MINIMUM REQUIREMENTS
- Experience that demonstrates an ability to lead.
- Ability to work independently and professionally.
- Ability to operate POS (Point of Sale) system and credit card terminal; take money as well as credit cards.
- Ability to count back and give customers the correct change.
- Ability to work a varied schedule and flexible hours Sunday through Saturday of each week.
- Ability to communicate with coworkers, customers, and donors professionally. Answer customer and donor questions and concerns or refer them to the Team Lead or Assistant Team Lead.
- Must be able to oversee sales associates in the absence of Team Lead and Assistant Team Lead.
- Must be able to perform as a team player with co-workers and supervisors.
PHYSICAL/SENSORY REQUIREMENTS
- Ability to move throughout the store, shipment/return area, and donation center site.
- Ability to stand, bend, stoop, and reach for eight (8) hours or more if necessary.
- Ability to lift, push, and pull a minimum of 35 pounds as required.
- Satisfactory eyesight: Visually distinguish methods of payment, and follow appropriate procedures.
- Ability to grasp merchandise for packaging, organization, and display.
Safety Statement
“No job is so important and No service is so urgent that we cannot take the time to perform our work safely.”
Other Duties
Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Goodwill is an Equal Opportunity Employer.
