Career Navigator

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Position Summary:

The Career Navigator is responsible for facilitating the organization's career hub services to diverse users, implementing work readiness coaching, instruction, and services to individuals accessing Goodwill for training and career programs, and supporting community partner and employer relationships. The Career Navigator will work with an assigned caseload of enrolled participants to implement career pathway planning, which will include tasks such as individual assessment, career mapping, training plan creation and execution, and general career counseling.

Salary: $19.95 - $21.68 hourly

Essential Duties and Responsibilities: The Career Navigator responsibilities includes the following and other duties as assigned:

Case Management:

• Provide case management, career planning, and retention support to enrolled program participants, including the development of career maps and subsequent development plans, and other support as needed to maintain participant motivation and engagement.
• Complete intake activities to ascertain needs; determine eligibility, suitability, and orientation; and develop service strategies.
• Implement assessments, interpret results, and guide participants using Opportunity Accelerator model, connecting outcomes to targeted careers and educational pathways.
• Perform a variety of office and administrative duties including collection of participant data and accurate record keeping, case noting, plan creation, correspondence, report preparation, expense reconciliation, etc., in an accurate and timely manner. Includes grant activity reports.
• Participate in staff meetings, trainings, and workshops as required by grantors and/or to enhance professional development.
• Work with the program participant to document a basic budget that includes income supports, provide guidance to apply for income support programs the client qualifies for, and provide strategies for budget modifications as it pertains to job obtainment and future advancement.
• Work with the entire Goodwill Financial Opportunity Center (FOC) team to provide bundled coaching services to the program participant, connect them to financial and income support specific coaches, and ensure that any changes to the client's Combined Assessments (new job, job advancement, new benefit, budget or balance change) are properly documented in client database systems

Instruction:

• Assist program participants with completion of job applications and development of resumes, accessing online training, and information and referral to other services.
• Become fully knowledgeable about the schedule of trainings, services, and resources available through Goodwill and other community agencies, and integrate those services into information provided to participants as appropriate.
• Support career development programming and activities, including workshop facilitation.
• Understand and communicate/educate participants regarding local job openings, labor market information, hiring trends, job search best practices, etc.

Support and Engage Community Partnerships:

• Support the development of partner and business relationships.
• Market programs and opportunities to customers and community partners.
• Effectively build partnerships, collaborate, and serve as a program liaison with internal partners, including Goodwill department representatives from Retail, Workforce Development Services, and Human Resources.

Qualifications/Basic Job Requirements:

• High School diploma or GED and relevant experience. This experience could include working with low-income communities, individuals with diverse learning abilities, and communities of color.
• Professional presentation skills and bi-lingual, strongly preferred
• Competitive candidates will be those who demonstrate strong organizational, time management, interpersonal and communication skills, project management, initiative, and accountability. Demonstrate cultural competence; specifically, awareness, attitude, knowledge, willingness and skills to work effectively with a culturally and demographically diverse population.
• Strong critical thinking, problem solving, and analytical skills.

We Have You Covered! Benefits Offered:

• Medical, Vision, and Dental (M/V/D) insurance coverage for employees.
  • We provide coverage for you, with a portion of the employee premium paid by Goodwill.
  • Dependent coverage is available, with the cost being the responsibility of the employee
• Accident & Life insurance options to ensure financial protection.
• 401(k) Retirement Plan
• Vacation (1-4 Years: 80 hours annually)
• 10 paid Holidays annually
• 8 days prorated sick leave annually
• Access to Childcare Benefits through Upwards
• Parental leave covered by sick/vacation hours
• All employees receive merchandise discounts
• We strongly believe in promoting from within, and have multiple avenues for career growth

Certificates, Licenses, Registrations: Washington State Driver's License required

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.