What are the responsibilities and job description for the Career Center Specialist position at Goodwill Industries of the Southern Rivers?
Career Center Specialist
Goodwill Industries of the Southern Rivers – Phenix City , AL
The Mission Services department is currently seeking a Career Center Specialist who possesses excellent analytical, critical thinking, organizational, interpersonal, and verbal and written communications skills. If you have a passion for people and want to work for a mission-driven organization, this may be the place for you!
Goodwill Industries of the Southern Rivers, Inc.’s Career Center Specialist responsibilities:
- Greets and engages visitors and callers professionally and warmly
- Facilitates workshops offered in the career center through the software platform virtually and in person
- Assists clients with various tasks, including basic computer help, templates for resume creation, and information on available jobs
- Conducts client outreach calls to promote events and job placement services
- Encourages clients to attend hiring events, workshops, free tax preparation, and participate in special programs
- Assists with the event setup and take down, registering and checking in clients, and answering questions for clients and community partners at the event
- Provides courtesy calls to clients to provide event and program information and identify job placements or job search status
- Records outreach information in the database system
- Sends faxes scans and copy documents needed for clients
EDUCATION AND EXPERIENCE
- Bachelor’s Degree in Psychology, Education, Business, or a related field; preferred.
- 2 years experience in a career services-related field.
KNOWLEDGE, SKILL & ABILITIES
- Presentation and customer service skills.
- Proficiency in the use and the ability to instruct clients in Microsoft Suite products as well as internet applications
- Knowledge of standard, modern job seeking skills such as online applications, resume, general job search skills, networking, etc.
- Possess and display excellent analytical, critical thinking, organizational, interpersonal, leadership, and verbal and written communication skills.
- Ability to operate office equipment (computer, copier, fax machine, etc.).
Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.
We offer a competitive benefits package including:
- Hourly position
- Medical, Dental, Life, and Vision insurance
- A generous paid time off (PTO) plan
- 401(k) with company match
We maintain a drug-free workplace and perform pre-employment substance abuse testing. GoodwillSR is an equal-opportunity employer.
