Controller

Mission Contribution: The Controller ensures accurate record-keeping and compliance with GAAP, playing a vital role in the organization's financial operations. This position drives efficiency and upholds the highest standards of financial reporting and supports Goodwill’s mission through effective financial management.

Summary: The Controller is responsible for the organization’s financial procedures, its accounting practices, the maintenance of its fiscal records, and the preparation of financial reports in accordance with GAAP and other regulatory and advisory requirements. The position involves supervision over general accounting, governmental/grant accounting, cost accounting, tax reporting, and budgetary controls.

Essential Functions:

• Plan, develop, organize, implement, direct, and evaluate the organization's fiscal function and performance.
• Participate in the development of the corporation's plans and programs as a strategic partner and member of the Executive Team.
• Evaluate and advise on the impact of long-range planning, regulatory action, and business strategies. Provide timely and reliable financial data to the organization.
• Provide monthly, quarterly, and annual financial reports.
• Prepare and present financial data and business plans to the Internal Affairs Committee and Board of Directors in coordination with the Chief Financial Officer.
• Maintain responsibility for financial operations, including working capital, capital expenditures, debt levels, payroll, budget, general accounting, and cost accounting.
• Maintain credibility for the finance group by providing timely and accurate analysis of budgets, financial reports, and financial trends to assist the CFO, CEO, the Board, and other senior executives in performing their responsibilities.
• Provide technical financial advice and knowledge to others within the financial discipline.
• Direct, and monitor the agency’s annual budget process ensuring a financial plan consistent with the agency’s strategic goals. Continual improvement of the budgeting process through education of department managers on financial issues impacting their budgets.
• Establish credibility throughout the organization and with the Board as an effective developer of solutions to business challenges.
• Provide strategic financial input and leadership on decision making issues affecting the organization, i.e., evaluation of potential alliances, acquisitions and/or mergers and investments.
• Evaluate the Finance division structure and team to plan for continual improvement of the efficiency and effectiveness of the group as well as providing individuals with professional and personal growth with emphasis on opportunities (where possible) of individuals.
• Enhance and/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation.
• Plan and organize for external audits.
• Plan and organize for tax and regulatory filings.
• Evaluate and recommend insurance coverage for protection against property losses and potential liabilities.
• Provide project management oversight of financial system implementation.
• Conduct interviews, make hiring decisions, and assist with onboarding: Evaluate candidates, select the best fit for the team, support a seamless transition for new hires, and engage in recruitment opportunities to attract and retain top talent.
• Conduct regular performance reviews for team members, providing constructive feedback, setting goals for improvement, and fostering professional development.
• Document and implement coaching/corrective actions: Identify performance issues, develop and execute improvement plans, ensure compliance with policies and procedures, and foster ongoing professional development to enhance overall team effectiveness.
• Serve as a coach leader, guiding and supporting team members to achieve their fullest.
• Accomplishes all tasks as appropriately assigned or requested for successful completion of the mission of Goodwill Industries of the Valleys.
• Exhibit decision-making and behavior aligned with Goodwill’s Core Values: Serve, Mentor, Include, Lead, and Excel.
• Participate in training sessions, meetings, and company-related events as required.
• Perform other duties as assigned by management.
• Adhere to all Goodwill policies and procedures.

Minimum Qualifications:

• Extensive knowledge and a thorough understanding of Generally Accepted Accounting Principles (GAAP) are essential.
• Strong business acumen, with the ability to analyze and resolve complex financial challenges logically and efficiently.
• Strong written communication skills, with the ability to create detailed financial reports, business correspondence, and other documentation.
• Effective verbal communication skills, including the ability to present complex information clearly, respond to inquiries from team members and stakeholders, and communicate professionally with diverse audiences.
• Advanced proficiency in Microsoft Office applications, including Word, Excel (advanced functions), Outlook, and PowerPoint.
• Familiarity with financial software systems, budgeting tools, and other technology platforms commonly used in accounting and finance.
• Ability to read, analyze, and interpret complex accounting documents, financial reports, and operational materials.
• Capable of responding effectively and professionally to sensitive inquiries or complaints, ensuring clarity and compliance with policies.
• Proficiency in advanced mathematical concepts, including exponents, logarithms, quadratic equations, and permutations.
• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity analysis of variance, correlation techniques, sampling theory, and factor analysis.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to deal with nonverbal symbolism (Formulas, scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
• Skilled in applying statistical and analytical methods, such as variance analysis, correlation techniques, sampling theory, and factor analysis, to solve complex financial problems.
• Demonstrated ability to apply principles of logical thinking to a wide range of practical and intellectual challenges.
• Skilled in interpreting and working with nonverbal symbols, such as formulas, scientific equations, and graphs, and addressing both abstract and concrete variables effectively.
• Strong interpersonal skills, fostering productive relationships with supervisors, team members, and stakeholders.
• Proven ability to lead and coach diverse teams, fostering a collaborative and supportive work environment that enhances team morale and performance.

Required Certificates, Licenses, Registrations, Experience:

• Master’s degree (MA) or equivalent preferred; BS in Finance or Accounting; or ten to fifteen years related experience and/or training; or equivalent combination of education and experience.
• CPA preferred.
• Diverse experience in managing a range of administrative areas of responsibilities.
• Minimum of 3 to 5 years of management experience, including at least two years in a managerial role within a medium-sized organization.
• Must be able to successfully complete any assigned Goodwill training within the required timeframe upon employment.

Special Requirements:

• Personal vehicle usage is required for this position, including a reliable vehicle, a valid driver’s license, and the ability to provide proof of insurance for driving on company business.
• An acceptable motor vehicle record, based on Goodwill guidelines, is required for driving a personal or company vehicle.
• Ability to travel frequently to multiple Goodwill of Valleys locations, including occasional overnight stays as needed.
• Schedule requires flexibility to be available after hours, weekends, and holidays as required to meet operational demands.
• Must provide a cell phone for specified work responsibilities, including the use of a phone-based application for authentication.
• A high-speed, reliable broadband internet connection is required for job functions.
• Must successfully complete a state background investigation and drug screen.

Physical Requirements:

The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear.
• Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds regularly without support. For weight over forty (40) pounds, request additional team member assistance as needed.

Work Environment:

• Office and/or hybrid environment.
• While performing the duties of this job, the employee may occasionally be exposed to varying temperatures, such as heat or cold, and adverse weather conditions when traveling or working in non-office environments.
• The noise level in the work environment is generally low but may occasionally increase depending on the location.

What We Offer

• Professional Development & Career Growth: At Goodwill, we prioritize internal talent development. With access to training, leadership programs, educational assistance and clear career pathways, you’ll have the support to grow professionally while making a meaningful impact in your community.
• Make a Difference: This is more than a job—it’s an opportunity to help transform lives. By joining Goodwill, you contribute to a mission that empowers individuals, strengthens families, and inspires communities. Our vision is to eliminate poverty, and our purpose is to help people reach their fullest potential every day.
• Employee-Centered Culture: We value your dedication. At Goodwill, you'll thrive in a supportive environment where your contributions are recognized, and opportunities for growth are abundant.
• Community Impact: Join a purpose-driven organization making a real difference in lives and communities every day.
• Comprehensive Benefits Package: At Goodwill Industries of the Valleys, the well-being of our team members is a top priority. Full-time employees working 30 hours per week are eligible for benefits starting the first of the month following 30 days of employment. Coverage extends to your dependents, including your legal spouse, domestic partner, and children (up to age 26, or up to age 30 for health insurance with specific criteria).
• • Health Insurance Options: Choose from three medical plans through United Healthcare, with Goodwill contributing a portion of the premiums. Plans include preventive care, telehealth services, and prescription drug coverage.
  • Additional Benefits Include:
  • • Health Savings Account (HSA): Goodwill contributes $720 annually to your HSA.
    • Dental & Vision Insurance: Affordable plans through Delta Dental and EyeMed.
    • Retirement Savings: 403(b) retirement plan with up to a 3% employer match after three years of service.
    • Paid Time Off: Start accruing PTO on day one, with up to six weeks annually based on tenure.
    • Holidays: Enjoy up to 10 paid holidays annually, including a floating holiday.
    • Life and Disability Insurance: Basic coverage at no cost to you, with optional additional coverage available.
    • Employee Assistance Program (EAP): Access free, confidential counseling and support services for you and your household members.
    • Flexible Payroll Options: Choose between direct deposit or Pay Card for secure, convenient access to your pay.
    • Employee Discount: Up to 20% on store merchandise.
    
    

Equal Opportunity Statement:

Goodwill is an equal opportunity employer, and all applicants and employees shall be afforded equal opportunity in all aspects of employment without regard to race, sex, color, national origin, religion, age, veteran status, otherwise qualified persons with disabilities, or any other factor protected by law. If needed, please contact the Human Resources office for reasonable accommodation in completing this application.

About Us:

Founded over ninety years ago, Goodwill Industries of the Valleys is committed to eliminating poverty through our mission of empowering individuals, strengthening families, and inspiring communities. Our team members are at the heart of this mission, driving innovation and defining our organizational culture. Through a team-centered model, we are deeply connected to the communities we serve, enhancing our impact and fostering collaboration at all levels.

Empowering Individuals • Strengthening Families • Inspiring Communities