Career Center Manager

The Career Center Manager leads the Career Center (Tulsa) and is a pivotal role in empowering individuals in the community to achieve their career goals while enhancing their employability. Through guidance, resources, and outreach efforts, the Career Center Manager will make a significant impact on the lives of our program participants, helping them build meaningful and sustainable careers. In collaboration with the Director, the Career Center Manager is accountable for developing and implementing marketing strategies to promote career services and increase program participation. The Career Center Manager drives business growth for the Goodwill Career Center by identifying and generating new business through outside activities such as prospecting, telemarketing, building, cold calls, and relationship building. The Career Center Manager strives to fulfill annual goals as outlined in departmental Key Performance Indicators (KPIs). This position reports to the Director, who reviews performance annually. FULL-TIME POSITION ELIGIBLE FOR BENEFITS.

ESSENTIAL JOB FUNCTIONS

1. Conduct one-on-one career counseling sessions with program participants to assess their career aspirations, interests, and skills. Provide personalized guidance and support in creating individualized career development plans. Help in resume building, facilitate Indeed Goodwill online participant usage, job search strategies, and interview preparation to ensure participants are well-equipped for the job market. Maintain participant enrollment data, resume, case notes, placement data, and other information in the Caseworthy MIS (management information system).
2. Cultivate and maintain strong relationships with local employers, businesses, and community partners to foster employment opportunities for program participants.
3. Collecting and analyzing data related to job placements and career outcomes, employment trends, wage rates, and job placement success rates to assess the effectiveness of career center programs and services.
4. Manages the career center's budget, allocating resources efficiently, and implementing cost-effective strategies.
5. In collaboration with the Director and Marketing Department, develop marketing strategies and promotional materials to raise awareness about the career center's services and events among job seekers and employers.
6. Administer career assessments and aptitude tests to help individuals identify their strengths, interests, and career compatibility.
7. Engage individuals after they are placed (hired) to build a robust network of contacts facilitating opportunities for new job seekers to connect with current employees.
8. Collaborate with academic departments to integrate career development and job placement initiatives.
9. Keeps abreast of current job market trends and industry demands to tailor career services accordingly.
10. Collaborate with employers to organize job fairs, hiring and networking events, and employer panels to connect job seekers with employers.
11. Ensure a comprehensive understanding of all services provided by Goodwill. Stay fully informed about competing services to have a comprehensive awareness of their activities and strategies. Fully engage in the Opportunity Accelerator program in a collaborative effort to align practices with all Goodwill programs.
12. Maintain the Career Center's public spaces.
13. Participate in inter- and intra-departmental meetings as scheduled.
14. Oversee fingerprinting where applicable.
15. Maintain a consistent relationship with applicable leadership, educating them on the Career Center's services and events as needed.
16. Perform other duties as assigned.

JOB REQUIREMENTS

1. Must be 21 years of age.
2. Must be eligible for a positive outcome on the required state criminal conviction background check.
3. Must possess a valid driver’s license.
4. Must maintain appropriate requirements for legal vehicle operation, including automobile insurance, license plates, and a vehicle for travel.
5. Must maintain compliance with Goodwill’s Drug and Alcohol Abuse Policy.

EDUCATIONAL REQUIREMENTS

1. Bachelor’s Degree in Business Administration, Human Resources, Counseling, Education, or a related field.
2. Prior management/supervisory experience, preferably in staffing or recruitment.

PHYSICAL REQUIREMENTS

1. Talking, hearing, reaching, handling, fingering, seeing, depth perception.
2. Lifting/Carrying/Pushing/Pulling: Light Work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects, walking, or standing significantly.