What are the responsibilities and job description for the Glenpool Retail Associate position at GOODWILL INDUSTRIES OF TULSA, INC?
About Company:
About the Role:
The Glenpool Retail Associate plays a crucial role in delivering exceptional customer service and ensuring a positive shopping experience for all customers. This position involves engaging with customers, assisting them in product selection, and providing information about promotions and store policies. The Retail Associate is responsible for maintaining the store's visual standards and organization, ensuring that products are well-stocked and displayed attractively. Additionally, this role requires processing transactions accurately and efficiently while handling customer inquiries and resolving any issues that may arise. Ultimately, the Glenpool Retail Associate contributes to the overall success of the store by fostering a welcoming environment and driving sales through excellent service.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in retail or customer service is preferred.
Preferred Qualifications:
- Familiarity with point-of-sale systems and cash handling procedures.
- Ability to work flexible hours, including evenings and weekends.
Responsibilities:
- Greet customers warmly and assist them in locating products within the store.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Maintain the cleanliness and organization of the sales floor, ensuring products are well-stocked and displayed.
- Provide information about current promotions, product features, and store policies to enhance customer knowledge.
- Handle customer inquiries and resolve any issues or complaints in a professional manner.
Skills:
The required skills for this position include strong communication and interpersonal abilities, which are essential for engaging with customers and providing excellent service. Attention to detail is crucial for maintaining store organization and ensuring accurate transaction processing. Problem-solving skills are also important, as Retail Associates must address customer inquiries and resolve issues effectively. Preferred skills, such as familiarity with point-of-sale systems, enhance efficiency in processing sales and managing inventory. Overall, these skills contribute to a positive shopping experience and support the store's operational success.
