What are the responsibilities and job description for the E-Books Clerk '24 position at Goodwill Industries of Ventura and Santa Barbara Counties?
Job Identification:
• Immediate Supervisor: E-Books Supervisor.
• EEOC Class: Administrative Support Worker.
• FLSA Status: Non-exempt.
Wage: $16.00 per hour.
Job Summary:
The E-Books Clerk is responsible for all required functions in the Goodwill VSB E-Book business from the initial scanning to the final shipment. Provides timely and thorough customer service, via email or telephone, for customer questions and concerns.
Duties/Responsibilities:
• Sorts, scans, processes data input, stocks, packs, picks and ships books and media in an efficient manner.
• Identifies books, according to company policy.
• Sells books on the E-Books store.
• Responsible for a neat, clean and organized workstation.
• Answers customer emails and assists in tracking shipments when necessary.
• Performs other related duties as assigned that would lead to successful operation of department, team, and/or mission.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Ability to speak/read/write proficient English.
• Knowledge of or the ability to learn Microsoft Office/Office 365.
• Strong knowledge of computer use, familiarity with online sales vendors and related software programs.
• Ability to work both independently and collaboratively.
• Ability to work evenings, weekends, and holidays on a rotating basis.
• Works well under pressure and with deadlines; ability to multitask.
• Excellent time management skills, organizational skills, and attention to detail.
• Honesty, integrity, reliability, punctuality.
• Thorough knowledge about company’s mission and services.
• Uphold compliance with all legal, health, and safety guidelines.
Required Experience:
• High School Diploma or equivalent preferred.
Physical Requirements:
• Free from drug and alcohol abuse.
• Stand for up to 8 hours per day.
• Visual acuity.
• Color vision.
• Manual dexterity.
• Ability to bend/squat/stoop.
• Ability to lift/pull/push 50 lbs.
Environmental Conditions:
• Warehouse.
Equipment, machines and tools used:
• Hand truck.
• Gaylords.
• Book carts.
• Rolling bins & table.
• Scanner.
• Z-Label printer.
• Cart tipper.
• Computer.
• Cleaning supplies.
Personal Protective Equipment Used – Assigned at orientation/as needed:
• Gloves.
• Safety belt.
• Hand sanitizer (available at worksite)
• Disinfectant wipes (available at worksite)
Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Salary : $16
