What are the responsibilities and job description for the RETAIL SHIFT SUPERVISOR - Loudonville Store position at Goodwill Industries of Wayne/Holmes Counties?
ESSENTIAL FUNCTIONS:
1. Must be able to learn and retain instructions and follow established general organization policies and procedures.
2. Must be able to work periodically without supervision in a safe and efficient manner.
3. Must be able to carry out opening and closing procedures.
4. Must be able to carry out duties assigned by Store Manager or Assistant Store Manager.
5. Responsible for completing accident/incident forms in a timely manner.
6. Communicates information to a variety of people in the absence of Store Manager or Assistant Store Manager.
7. Must be able to stand for 2-3 hours.
8. As part of the daily routine:
a. Must be able to lift boxes, bags, garments (donations) of up to 30 lbs. from
b. floor to chest height
c. Must be able to stoop, squat, bend, twist and hang merchandise head high
d. or above
9. May be responsible for opening and closing the store in absence of Store and Assistant Manager
10. To proficiently perform clerk/processor duties as assigned.
11. To balance cash drawers, assign and close drawers, deposit balancing, and end of day register operations.
12. Assists customer concerns in the absence of Store Manager or Assistant Store Manager.
13. Be aware of problems that might arise through a normal workday and work with management towards viable solution.
14. Assess emergency situations and take action as the need indicates.
15. Assists in maintaining a clean store, such as; cleaning restrooms, shelves, dusting,
vacuuming floors, cleaning windows and mirrors, etc.
16. Must attend mandatory training functions and store informational meetings.
17. Must be able to meet production goals
18. Performs any other duties as assigned by the Store Manager, Assistant Store Manager, and Retail Director.
REGULAR DUTIES:
- Maintains a good working relationship and provide excellent customer service to all consumers, staff, customers and supervisors
- Has respect for the feelings of others, is courteous and possesses the ability to build effective internal and external relationships
- Communicates clearly and effectively, both verbally and written with all staff
- Complies with all established work rules, policies, procedures and safety rules
- Represents the organization in a professional and courteous manner
- Is able to educate stakeholders and community about the entire agency
POSITION REQUIREMENTS:
Education: High School diploma or GED preferred
Must be able to read, write, add, subtract, multiply & divide
Experience: Some experience in retail operations preferred
Certifications: None
Other Requirements:
- License Check - valid driver’s license and proof of insurability or is able to provide transportation.
- Background Checks - The offer of employment will be based on the outcome of the background check
- Drug and Alcohol Screen - Must pass a drug and alcohol screen prior to employment. Subject to random testing.
- Experience with technology and computer software (Microsoft Products Word and Excel) strongly preferred.
- Availability is expected and may require Nights, Weekends, and Holidays
- Perform Material Handling functions which may include use of double stacker,
sprayer, proper use of PPE (Personal Protective Equipment) and any other tool or
equipment needed to perform daily tasks.
- Perform production functions with use of pricing gun, barb tagging gun, tape gun, and any other tool or equipment needed to perform daily production tasks.
Job Type: Full-time
Pay: From $13.75 per hour
Work Location: In person
Salary : $14
