What are the responsibilities and job description for the Assistant Retail Manager-Full Time position at Goodwill Industries of West Michigan, Inc.?
Our mission is to Change Lives through the Power of Work!
- Family-friendly hours
- Flexible schedule
- Closed on major holidays
- Employee discount
- Caring & Inclusive culture
- Supports a great cause!
PRIMARY RESPONSIBILITIES
Assist store management with the execution of daily operations of a retail store, excluding personnel issues.
JOB FUNCTIONS
- Assist the Retail Store Manager with the following job functions.
- General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
- Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.
- Overseeing all personnel, clients and volunteers assigned to the retail store.
- Directs training and assists with employee performance evaluations.
- Handles personnel issues, provides proper documentation and assists with corrective actions when required.
- Enforcing store procedures and GIWM policies on a day-to-day basis.
- Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
- Enhancing security and loss prevention.
- Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
- Perform job functions of a Lead Cashier, Retail Associate, as required.
PHYSICAL REQUIREMENTS
Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10 pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.
WORK CONDITIONS
Inside generally 100%, however, may include outside work on occasion.
Moderate emotional effort. Work environment occasionally hectic with occasional high stress. Short deadlines requiring some overtime. Weekends and holidays required.
Available and on call for emergency situations at stores.
Use of personal vehicle to conduct agency business, as needed.
Some travel required for off-site meetings and coverage at other stores.
EDUCATION
High school diploma or equivalent required.
EXPERIENCE
Minimum of two (2) years experience in retail operations required. Supervisory experience preferred.
CORE COMPETENCIES
- Maintain good public relations and positively promoting the agency and retail store image.
- Proficient in the use of computers and Microsoft office suite.
- Maintain accurate records and reports pertinent to retail store operation.
- Demonstrate accuracy with accounting and book keeping.
- Handle customer complaints in a courteous and responsible manner.
- Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
- Kaizen principles: follow 5S Checklist, procedures, signage, and layout.
- Maintain a good driving record, valid insurance, valid driver license.
- Maintain a valid powered industrial truck license, when required.
SUPERVISION RECEIVED
Works under the direct supervision of the Retail Store Manager.
SUPERVISION EXERCISED
Assist in supervising all staff, clients, and volunteers assigned to the retail store.
