What are the responsibilities and job description for the Retail Outlet Sales Associate position at Goodwill Northern New England?
Be a part of our mission. Goodwill Northern New England is a nonprofit social enterprise that helps people achieve their life and work goals. Our stores sell affordable goods donated by members of communities across our three states. In addition to providing flexible, stable jobs, our warehouse and store employees divert 50 million pounds of donated goods from landfills annually.
Prior warehouse and/or equipment experience is a plus, but we are willing to train the right candidate.
Key Responsibilities:
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Customer Service: Greet customers with a smile, provide assistance, and ensure they have an enjoyable shopping experience.
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Operate the Register: Ring up purchases accurately and efficiently while maintaining a cheerful and professional demeanor.
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Merchandising: Help create an inviting and organized sales floor by arranging and refreshing merchandise making room for new products.
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Fitting Rooms: Attend to the fitting rooms, ensuring customers have everything they need to make confident purchasing decisions.
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Team Spirit: Set a friendly and supportive atmosphere for customers and co-workers, building a sense of community within our store.
Minimum Qualifications:
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Positive Attitude: A must! Display a friendly and positive demeanor to create a welcoming work environment.
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Basic Math and Literacy Skills: Essential for handling transactions and supporting job duties.
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Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
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Background Check: Pass a criminal background check meeting agency standards.
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Physical Abilities: Can exert up to 50 lbs. of force occasionally, 30 lbs. of force frequently, and 10 lbs. of force constantly to move objects.
Preferred Qualifications:
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Retail Experience or Certification: Prior retail experience or relevant certification is a plus.
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Education: High school diploma, GED, HiSET, or equivalent educational background.
What We Offer:
At Goodwill Northern New England, we believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:
- Medical, Vision, and Dental benefits
- Generous PTO Plan
- Paid Holidays
- 403(b) retirement plan with employer match
- 30% Employee discount at Goodwill stores in ME, NH & VT
- Valuable job training with growth potential and more!
What sets Goodwill NNE apart is its unique commitment to the well-being of its employees. They offer private "life navigation" services, including free counseling and other assistance, helping individuals facing challenging circumstances achieve personal stability. In addition, all employees have access to telehealth services, ensuring their physical and mental health needs are met. Goodwill NNE's Citizenship Behaviors foster a workplace culture of inclusivity and respect, emphasizing kindness, openness, active listening, and support. Joining the Goodwill NNE team means a fulfilling career and the chance to be part of a community that genuinely cares about its employees and their well-being.
