What are the responsibilities and job description for the Retail Supervisor position at Goodwill Northern New England?
Job Location: Somersworth, NH pay is $17.70-$20.00/hr
Who We Are:
Goodwill’s motto is “a hand up, not a handout.” Goodwill Northern New England is a nonprofit social enterprise that helps people achieve their life and work goals. Our stores keep millions of pounds of stuff out of local landfills each year and offer a great reuse buying option at affordable prices to people in our community.
Our store revenues fund our nonprofit mission to invest in people who need support to achieve their work and life goals. Goodwill NNE’s programs include workforce training programs, 22 group homes that support adults with disabilities, community supports for adults with disabilities, AmeriCorps programs, and business-cleaning services. We also operate two brain injury clinics to help people recover after a brain injury. When you come to work at Goodwill, you help make these programs possible!
Job Summary:
The Retail Supervisor is an essential part of the store leadership team. In this role, you will work closely with the Store Management team by lending a hand in customer service, merchandising, hiring, and the day-to-day operations that make our stores run.
Our Retail Supervisors help drive the business through leadership skills and actively connect with associates and customers. The ideal candidate should be trustworthy and reliable to help the store achieve its sales goals. The Retail Supervisor helps lead a team of associates to ensure operational tasks and procedures are successful and opening and closing routines are completed, all while keeping the customer at the center of everything we do.
This position is a stepping-stone on your journey to becoming an effective store leader. If you want to grow your retail career with a caring and inclusive organization that significantly impacts the community, join the Goodwill team!
MINIMUM QUALIFICATIONS:
- Six months of Goodwill retail store experience or 1 year of prior retail store supervisory experience preferred
- Ability to work weekends, nights, and holidays
- Computer literacy to help with job duties
- High school diploma, GED, HiSET, or equivalent
- A criminal background check that meets agency standards
- Valid Driver’s License with a safe driving record and insurance meeting agency standards
PREFERRED QUALIFICATIONS:
- Associates Degree
- Computer experience, including reporting and excel experience
- CPR and First Aid Certification
- Multi-lingual including ASL
In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:
- Medical, Dental, and Vision insurance offered
- 403(b) retirement plan with Employer Match
- Employer Paid Short & Long Term Disability
- Employer-paid Life Insurance
- Generous Paid Time Off Plan
- Paid Holidays
- 30% Employee discount at Goodwill stores in ME, NH & VT
- Exceptional career growth opportunities
- Discount on personal cell phone plans
- Local community discounts
- Caring coworkers/team that supports you!
Goodwill NNE also offers private “life navigation” services to anyone who wants it; that might include free counseling and other services. Our Employee Life Navigators have quietly helped many employees with difficult life circumstances so they can move toward personal stability. All employees have free access to telehealth services — whether you or your family member has a sore throat or wants support with mental health.
Salary : $18 - $20
