What are the responsibilities and job description for the Transportation Manager Second Shift position at Goodwill of Central and Northern Arizona?
Position Description:
Responsible for the oversight, leadership and results for Transportation Operations. For any given shift, directs all aspects of transportation dispatch collaborating with the Retail Operations Center (ROC) and Operations, overseeing driver safety, leading the team and driving Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Provides leadership and general management skills for both short and long-term success. Maintains standards of excellent customer service.
Essential Duties and Responsibilities:
- Works with Director of Transportation and other Managers to ensure the operations plan will achieve required targeted growth in daily, monthly, quarterly, and yearly goals for the Transportation Department.
- Analyzes department operations; identifies and maintains cost effective operations to achieve bottom line budget against target.
- Assists with process improvement and cost savings initiatives through evaluating current processes, identifying best practices, and developing plans to reach goals and implement improvements.
- Develops staffing plans to ensure coverage on all shifts to ensure service to stores is optimized.
- Ensures Drivers are performing daily tasks in a safe and efficient manner.
- Collaborates with other departments and divisions to address needs, ensuring the best possible customer service experience.
- Builds and manages strong working relationships with team members.
- Oversees and makes decisions on the day-to-day operations of assigned areas, including managing and meeting team member and customer needs.
- Coordinates with Director of Transportation to analyze, identify, and execute strategic goals and objectives.
- Ensures assigned areas comply with all policies and procedures relating to Security, Health, and Safety. Influences any changes necessary to meet statutory requirements, ensuring minimum risk to team members and the business.
- Communicates goals and objectives and other important information to assigned team members.
- Maintains regular and consistent in-person attendance.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of team members.
- Plays critical role in driving company culture change efforts and change management processes.
- Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
- Associate's degree or equivalent work experience preferred.
- Minimum of 3 years' field Transportation or Operations Experience.
- 3 years' of prior leadership experience, with coaching, mentoring and supervising.
- 2 years working in a warehouse environment.
- Knowledge of driver safety programs.
- Strong planning and execution skills.
- Ability to carry out multiple business initiatives.
- Excellent customer service skills.
- Knowledge of DOT and OSHA requirements.
- Ability to speak and read English proficiently.
- Strong communication skills both written and verbal.
- Strong MS Office skills, including Word, Excel, and Outlook.
- Valid drivers' license and clean MVR.
- Ability to pass a background check and drug screen, where applicable for position.
Reasonable Accommodation Statement:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.
We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.
