Regional Manager, Workforce Services Woodstock

What You'll be doing:

• Provide leadership, strategies, analysis, development, oversight and support to ensure the success and compliance of the division’s financial, mission, training, continuous quality improvement and marketing goals.

• Achieve mission, financial and strategic goals through effective budget planning, implementation and oversight, maximizing financial contribution to the organization.
• Ensure grant/contract compliance and performance, serving as the point of contact for assigned funding sources.
• Ensure sufficient funding and resources for designated services and initiatives.
• Develop and implement strategies for service excellence in program planning, assessing of potential program participants and training support as appropriate.
• Support and lead regional case management tasks and responsibilities to include but not limited to, caseloads, compliance, guidance to excellent service delivery, and participant program/service suitability.
• Collaborate with CS Instructional Development Mgr. on new and existing program design and development.
• Provide leadership within Goodwill, Career Services department, designated funder and referral sources and targeted communities.
• Develop regional goals, budget, plans and services in line with Goodwill’s strategic plan.
• Recruit, hire, develop and supervise qualified personnel, following all human resources policies.
• Maintain accurate documentation of program operations.
• Prepare annual professional develop plan (PDP) for work and professional development and report progress in achieving goals with supervisor.
• Ensure timely and accurate performance evaluations for all program staff, employing the approved agency process.
• Ensure development of suitable community partners and employers to support decentralized community-based model of service delivery.
• Participate in cross division and department teams to improve service excellence and program performance.
• Analyze data to drive and track quality program service and design.
• Comply with Agency, Career Services, Commission on Accreditation of Rehabilitation Facilities (CARF), federal and grant regulations, policies, standard operating procedures (SOPs) and the Agency’s safety and security policies and procedures.
• Regularly and consistently evaluate and ensure satisfaction of all stakeholders.
• Collaborate with CS managers and the marketing team to develop and implement an annual marketing plan.
• Develop and engage with business advisory councils and associations, as appropriate.
• Develop and maintain quality relationships with funding and community partners, including frequent visits and face-to-face interaction.
• Submit annual and quarterly reports on progress toward goals.
• Lead designated regional team in community involvement to assess needs and opportunities, develop partnership and joint venture opportunities, and enhance funding sources for Career Services.
• Oversee site facility to include maintenance and technology support needs as well as aide for CS staff, job seekers and program participants as appropriate.

Other duties as assigned

Job Requirements:

• Master’s degree in education, rehabilitation, counseling, or related field with three (3) years minimum workforce development related work experience is preferred. A Bachelor’s degree in the same fields as above is required, with five (5) years minimum workforce development related work experience.

• Two (2) years supervising staff or interns is required.
• Strong leadership, analytical, writing and communication skills.
• Strong working knowledge of project/program design, training, education, and workforce development.
• A high degree of judgment, initiative, human resource development, business, marketing, and ability to articulate the big picture.
• Must be computer literate and proficient in Microsoft Office Suite.
• Ability to be flexible in hours and work locations (across greater service area) to accommodate the needs of the Program and Goodwill.
• Strong ability to exercise sound judgment and maintain positive working relationships with a wide variety of organizations and individuals.
• Must have access to reliable transportation and a clean motor vehicle report (MVR).

Ability to provide positive leadership in a flexible geographic environment where self-direction, prioritizing and organizational skills will be crucial to success

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)