Associate Director of Risk Management

The Associate Director of Risk Management (ADRM) is responsible for designing, implementing, and overseeing the Goodwill of the Finger Lakes (GFL) risk management framework. The ADRM is responsible for identifying, assessing, and mitigating risks across various departments and ensuring that risk management practices align with the organization's strategic goals. The ADRM reports to the Director of Real Estate and Risk Management understanding the importance of autonomy to drive the required organizational strategic outcomes based on the authority of the Director of Real Estate and Risk Management.

The ADRM develops and executes Risk Management strategies, training and awareness programs for a rapidly changing organization which align to the organization's strategic goals / direction. Oversees the creation and implementation of policies, procedures & practices relating to internal / external, risks, accidents, theft, physical security, and overall safety in accordance with applicable Federal and State laws and best practices in risk management. Ensures effective processes and structures that leverage data collection and analysis to provide advice to leadership to mitigate or acknowledge risk.

Demonstrates effective leadership, include setting clear expectations and accountable measures of performance and adherence to organization values in support of our mission to all direct reports.

Partners with the People Resources, Donated Goods and Operations leadership to ensure integrated solutions that impact shrinkage and safety. Partners with People Resources to ensure alignment on employee corrective action that stems from incidents or policy violations. Acts to protect brand image as a basis for all decision making. Adjusts own behaviors and communication to gain buy-in where he / she has no direct authority.

Oversees the Workers' Compensation, Return to Work and related compliance reporting including OSHA 300 annual process.

Facilitate various employee training curriculums and individual learning modules designed to train managers in risk management practices, as needed. Ensures regular compliance, loss prevention and safety audits are completed and facilitates follow up action planning with relevant leadership.

Subscribe and promote Goodwill of the Finger Lakes' mission, vision, and values. Function as an active Risk Management team member to achieve organization and department goals. This position requires the highest integrity, and it is the policy of Goodwill of the Finger Lakes to ensure the Associate Director of Risk Management practices the Confidentiality policy in all situations, conversations and activities. To do so, it is essential that only those internal stakeholders and external stakeholders who have a "need to know," as approved by the Director of Real Estate and Risk Manager, have access to working information, confidential files, data or any information that is confidential, regardless of form, and must be protected to ensure that it does not become available to anyone who does not have a right to access of information.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Manages in partnership with Director of Real Estate and Risk Management. Programs to include Loss Prevention, Investigation / Incident Management, Safety, Workers' Compensation, Return to Work, Risk Management Carrier relationships and associated reporting in a manner that :

reflects the organization's mission, vision and values;

Supports the organization's relevant Committees and / or participates with Organization's leaders;

Assesses Organization risk and makes recommendations regarding insurance coverages and gaps; and

Contributes to SOP creation from the Risk Management and Loss Prevention perspective.

QUALIFICATION REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and / or ability required.

EDUCATION and / or EXPERIENCE :

Bachelor's Degree in Risk Management, Safety, Loss Prevention or related field. Relevant industry certifications preferred. Knowledge of OSHA requirements required.

Minimum of seven years' progressive relevant risk management experience, with at least two years of program management experience in a diverse, complex, and progressive organization.

OR EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE.

COMPUTER SKILLS :

Strong knowledge of and skill with human resource information systems and Microsoft Office (including Word, Excel, Access, and PowerPoint) required. Knowledge of ADP HR Information System is a plus.

INTERPERSONAL SKILLS :

Must have strong interpersonal and communication skills.

LANGUAGE SKILLS :

Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Writes reports, business correspondence and procedure manuals. Presents information and responds to questions from groups of leaders, personnel, regulators, and the public.

MATHEMATICAL SKILLS :

Able to apply financial and budgeting concepts. Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY :

Able to define problems, collect data, establish facts, analyze, and draw valid conclusions. Interprets an extensive variety of instructions and deals with several abstract and concrete variables simultaneously.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is routinely required to do computer keyboarding and / or generate other written communication and to be an effective verbal communicator. The employee must be able to perform training and other responsibilities throughout Goodwill's territory, as needed.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate. Local and regional travel is required roughly 25% of the time.