What are the responsibilities and job description for the Clearance Center Team Member position at Goodwill of the Finger Lakes?
The Clearance Center Team Member is responsible for daily operations of bailers used for salvage textiles and equipment upkeep. They are also responsible for rotating and maintaining the schedules for product table rotations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greets customers in a prompt, friendly, and courteous manner; assist customers with prices, location, and information on merchandise, ensuring 100% customer delight.
- Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor).
- Responsible for the rotation of merchandise on sales floor.
- Assist with quality control assurance.
- Responsible for back room and floor recovery, cleaning as assigned.
- Record sales using the cash register while properly packaging merchandise.
- Asks every customer for a Round-up donation, maintains a minimum of 25% round up average.
- Ensure accurate payment collection.
- Maintain proper cash balance in assigned till per over/under policy.
- Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
- Processes salvage and donations efficiently based on company needs and adapts to changes in commodities processing as assigned.
- When applicable and as assigned, operates baler and other assigned equipment in a safe manner in accordance with organizational and safety policies and procedures.
- As assigned, maintains accurate bale count.
- Adhere to Goodwill’s Safety Standards while operating the Baler and while on duty as assigned
- Assist in efficient movement of goods in the warehouse to and from storage or production areas, and in the loading and unloading of trucks with general merchandise and donated goods with the aid of material handling equipment as needed.
- Learns to operate assigned material handling equipment in a safe and prudent manner under general supervision, in accordance with the laws of the State of New York, organizational and safety policies and procedures.
- Use of safe work procedures and personal protective equipment as required. (i.e. lifting, use of proper equipment, etc.). Reports incidents and injuries in a timely manner to the immediate supervisor.
- Ensures that all items are processed accurately and that all saleable merchandise always makes it to the sales floor.
- Performs any other duties as assigned.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At least 18 years of age.
- Ability to work in non-climate controlled environments required
- Ability to exert maximum muscle force to lift, push, pull, or carry objects as required by job.
- Ability to stand for extended periods of time, and to lift up to 40 pounds regularly, up to 60 pounds occasionally. Might be required to lift up heavier goods with assistance.
- Ability to work under general supervision.
EDUCATION and/or EXPERIENCE:
High school diploma or GED preferred.
LANGUAGE SKILLS:
Able to read and comprehend simple instructions, short correspondence and memos. Able to write simple correspondence. Communicate effectively with other employees of the organization.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to dust, molds and dirt particles. The employee regularly works in outside weather conditions. The noise level in the work environment is usually moderate to loud.
Availability:
Must have open and flexible availability, and be willing to work evenings and weekends.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to operate the baler, run the pallet truck and hydraulic lift; and stoop, kneel, crouch or bend in order to load and empty containers.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
