Human Resource Business Partner

Level: Individual Contributor

Exemption Status: Exempt

Primary Work Location: SF Headquarters or Oakland Office

Position Type: Full time

On-Site Requirement: In Office 4 days/week minimum

Travel Requirements: Travel to different sites as needed

Job Summary

The Human Resources Business Partner designs and administers proactive programs, procedures and plans to facilitate and support business growth, a high performance culture, a strong employer reputation, employee engagement, employee relations and legal compliance. Provides strategic partnership through being a collaborative creator of solutions to business objectives and a partner in solving business problems for Goodwill of the San Francisco Bay (GSFB) and its affiliated entities. This role is a trusted advisor and subject matter expert ensuring alignment, inclusion, collaboration and communication. Drives efficiencies with metric-driven continuous improvement, and solicits client group involvement to help drive change.

Responsibilities

• Reduces risk and ensures compliance with all Federal, State and local regulations relating to employment such as Fair Labor Standards Act, Family and Medical Leave Act, Americans with Disabilities Act, and Equal Employment Opportunity Commission (FLSA, FMLA, ADA, EEOC).
• Manages unemployment claims and represents the company during appeal hearings.
• Consults and advises client groups regarding people solutions; collaborates with line leadership in problem solving, in pursuit of corporate and team goals.
• Works with business leaders as part of a team on organization design and any restructuring efforts for client groups.
• Administers and monitors exit interviews and assists in the preparation of separation notice paperwork.
• May provide recruiting services in rural areas, as needed.
• Researches, manages, and resolves complex situations as they arise, related to Employee Relations issues; conducts effective and objective investigations.
• First point of contact for leadership and employees regarding HR related concerns, answering inquiries.
• Participates in HR work streams to advance talent and career development; analyzes trends and metrics; evaluates success of Talent Management & Development programs.
• Provides strategies to increase morale, productivity and retention; engages in workforce and succession planning and encourages employee engagement.
• Serves as HR Ambassador by managing multiple HR initiatives designed to ensure a positive, productive, and high-paced work environment.
• Conducts various trainings related to benefits, compensation, employment law, and business procedures or strategies.
• Advises and coaches managers on Performance Management, Leadership Development, Talent Management, Compensation, Employee Relations, Rewards and Recognition.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Plays a critical role in driving company culture change efforts and change management processes.
• Maintains regular and consistent in-person attendance.
• Performs other related duties, as assigned.

• Four or more years of Human Resources Business Partner or Generalist experience preferably within a services or retail environment.
• Customer focused orientation with strong communication skills and the ability to function as an effective and respected partner to internal clients.
• Ability to understand and interpret the labor market and trends over time.
• Strong verbal and written communication skills with the proven ability to drive communication across a broader group.
• Ability to speak and read English proficiently.
• Proven ability to be analytical and handle confidential and sensitive data effectively.
• Attention to detail and well organized; project management skills a plus.
• Ability to juggle multiple tasks while still delivering high quality results in a fast paced environment, working well under pressure.
• Strong MS Office skills.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.