What are the responsibilities and job description for the Donation Door Associate position at Goodwill of Western MO & Eastern KS?
The Donation Associate is responsible for receiving and processing donations. The associate will sort and distribute donations to the appropriate areas for detailed processing. They will have a high degree of contact with customers and must be able to cheerfully interact with donors and members of the public in a variety of situations.
Job Duties
- Greet and support donors
- Unloads donation and handles donations in a professional manner
- Notify Donors of what can’t be accepted and identify alternative donation locations.
- Logs all donations
- Distributes tax receipts
- Processes donations
- Load and unload trucks
- Sorts donations and removes soiled/broken/worn donations to salvage.
- Label gaylords
- Removes sharps and hazardous materials and stores them in the designated area
- Assists in maintaining safety and security of donated merchandise.
- Uses hand truck/pallet jack to move donations
- Keep area clean and organized to include exterior of building
- Perform exterior duties to include snow removal, de-icing, picking up dropped off donations
- Ensure supplies are stocked, neat and organized.
- Sweep and mop as necessary
- Ensure clean, organized work and storage areas
- General store upkeep including but not limited to sweeping, mopping, glass cleaning, and bathroom maintenance.
Qualification
- Experience in customer service preferred
- Understanding of the importance of the donor process and how it supports the mission
- Ability to perform job duties safely
- The incumbent should have at least 6 months of work history, unless this is their first job
- High school diploma or equivalent is not required.
- Operation of the hand stacker will require the ability to become certified in its operation
