What are the responsibilities and job description for the eCommerce Assistant: Jewelry Lister position at Goodwill of Western MO & Eastern KS?
Summary/Objective
Reporting to the eCommerce Manager, the Jewelry Lister position is to assist in facilitation of the processing of jewelry received from the retail stores through Goodwill’s eCommerce department.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Works with variety of mixed raw jewelry received from the retail stores
- Must be able to do detail work including untangle without breaking chains and matching earrings etc.
- Responsible for sorting by quality and certain categories
- Responsible for processing and packing jewelry to send to retail stores
- Photographing items to post on-line, ensuring proper lighting, cleanliness and item markings and defects are shown.
- Assisting with research to verify authenticity, value, age, etc. of posted items.
- Writing detailed, accurate, creative item descriptions to maximize visibility.
- Assisting in the selection of products, as needed
- Posting items daily to eCommerce website
- Categorizing items to indicate those listed, vs. those ready for shipment, to ensure accuracy by other team members.
- Ensuring quick but accurate placement of high-quality merchandise on-line
- Meeting production numbers as set by divisional management
- Ensuring loss prevention guidelines are followed
- Assisting in the packaging/shipping process as needed to meet volume requirements and maintain customer satisfaction
- Ability to lift up to 50lbs
- Demonstrate safe work practices
- Maintaining the safety, cleanliness and organization of the eCommerce area to help facilitate success of enclave employees.
- Communicating safety or loss prevention issues to ensure quick resolution
- All other duties assigned by the eCommerce Manager
Work Environment
This job operates in a warehouse setting.
Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a physical role. The employee must have the ability to communicate verbally and apply active listening skills and bend, squat, crawl, climb, reach, and stand as necessary. This role requires the ability to lift, carry, push, and pull medium weight up to 50 pounds. Requires activities involving being around moving machinery, exposure to marked change in temperature and humidity and exposure to dust.
Position Type/Expected Hours of Work/Travel
This is a non-exempt position. Hours vary based on the needs of the business which includes nights, weekends and holidays.
Qualifications
The eCommerce Assistant: Jewelry Lister will be a proven leader with the following:
- Proficiency in Windows and Office environments
- Knowledge of digital camera use and ability to take high quality digital photos for online listings
- Strong knowledge of internet research skills
- High school diploma or equivalent required, retail experience helpful
- A valid license, current insurance and good driving record
- Outstanding research and troubleshooting abilities, including on-line research
- Proven exceptional writing, grammar and spelling skills
- Ability to write creative descriptions to capture attention
- Knowledge of unusual, valuable or collectible merchandise
- Familiarity with a warehousing and/or shipping environment
- Ability to lift up to 25 pounds regularly
- Ability to deal with dust and/or mold
- Tolerant of long periods of time sitting in front of computer monitor
