What are the responsibilities and job description for the Outlet Associate position at Goodwill of Western MO & Eastern KS?
Job Summary
The Outlet Associate is responsible for completing duties as assigned according to product flow guidelines, as well as ensuring a positive customer experience.
- Maintaining appropriate security of cash and donated goods
- Operating register, ensuring specialty or individual items are rung up correctly
- Complying to Agency policies and procedures
- Ensuring a high level of customer service
- Rotating tables onto sales floor, as directed
- Ensuring quick placement of high-quality, processed goods to the sales floor
- Maintaining product flow guidelines
- Ensuring loss prevention and process flow guidelines are followed
- Stocking individual pieces of merchandise, as directed
- Performing duties according to safety expectations and procedures
- Ensuring the physical safety and cleanliness of the sales floor and parking lot
- Communicating safety issues and concerns to ensure quick resolution
- All other duties assigned by the Operations Manager
Qualifications
- Strong work ethic, character and integrity
- Solid judgment and common sense in decision making
- A positive, helpful attitude to co-workers and customers
- Avoidance of any conflict of interest with product or customers
- Appropriate and professional communication and demeanor
- Ability to remain on task
- Ability to follow and maintain product flow guidelines
- Adaptability in performance of duties
- Ability to learn computer skills to complete on-line training as necessary
- Commitment to mission of the organization
- Comfort with handling cash and operation of a cash register
- Understanding of the importance of the donor process and how it supports the mission
- Ability to perform job duties safely
- At least 6 months of work history, unless this is their first job
- High school diploma or equivalent is preferred.
