Demo

Assistant Store Manager

Goodwill of Western New York
Buffalo, NY Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/22/2025

THE POSITION

This position’s key responsibilities include :

  • Meets all retail performance standards including operating loss control and ensures compliance with all policies and procedures.
  • Assists Store Manager with implementing strategies to improve customer service, drive store sales, and increase profitability. Works with Store Manager to ensure all business goals and metrics are met.
  • Ensures customer needs are met, complaints are resolved timely, and service is quick and efficient.
  • Coaches, mentors and trains employees as needed. Manages employees in absence of the Store Manager.
  • Oversees all Retail Store Operations in the absence of the Store Manager.

WE ARE LOOKING FOR SOMEONE WHO :

  • Is a charismatic leader.  You know how to lead and inspire a team. You have experience coaching and engaging others to follow your direction.
  • Aren’t afraid to roll up your sleeves and work alongside your team.  You understand that we succeed or fail as a team. You are always ready to step beyond your responsibilities to go the extra mile to ensure that your team is successful.
  • Communicates effectively.  You excel when interacting with others whether in-person, over the phone or through email.
  • Long-term business thinke r .  You have business acumen and strategic skills necessary to position the organization for ongoing success.
  • Solution oriented.  You can’t help it, when something goes sideways, you have a “I will figure this out” mentality about you.
  • Loves how we roll as an organization.  You are passionate about working for an organization that makes a difference and whose core values are emulated throughout the company. Own it -  We are motivated and responsible for our actions and results. Dare to Excel -  We are never done, we never settle, we never stand still. We push boundaries and think beyond the box. Be Bold, Be Courageous -  When faced with a hurdle, we jump! Be Extraordinary -  We exceed expectations of clients, customers, and colleagues. We Win Together -  We collaborate & celebrate. We drive forward as one team towards our mission.
  • ROLE REQUIREMENTS

  • High School Diploma or GED.
  • Prior supervisory and retail experience is preferred.
  • If hired full time, you would be required to attend a full-day orientation at our Administration Office location in Buffalo.
  • COMPENSATION :

    Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education.

  • The pay range for this position is $$
  • Salary : $17 - $22

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