What are the responsibilities and job description for the Outlet Store 3rd Key Holder position at Goodwill of Western New York?
Job Details
Description
THE POSITION
This Position’s Key Responsibilities Include
Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education.
Description
THE POSITION
This Position’s Key Responsibilities Include
- Greets and interacts with customers. Answers customers’ questions about merchandise.
- Rotates in different areas throughout the store as directed by management.
- Performs store opening and closing procedures including, but not limited to, securing all cash, ensuring security of the building by locking all doors and conducting bag checks.
- Prepares and processes deposits.
- Collects payment using the store’s POS. Operates the POS to ensure accurate and efficient sales data, price, and information codes on merchandise. Adheres to the Agency’s Cash Handling Policies and Processes.
- Facilitates the flow of goods by receiving, moving and placing carts, containers and barrels containing donations, trash, and as-is for processing in designated areas.
- Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
- Assists with quality and safety control assurance.
- Maintains a clean, neat and organized sales floor. This includes, but is not limited to, cleaning front doors, counters, floors and glass, cleaning bathrooms and dressing rooms, dusting fixtures, returning shopping carts, baskets and unsold merchandise to the proper areas.
- Assists with all departmental functions as needed to include, but not limited to, customer service, cash register sales, greeting and assisting customers, displaying merchandise, cleaning cash wrap area, counters, and front of store, and rotating merchandise of the outlet store.
- Maintains work areas in a neat and orderly manner with clean-up activities performed throughout the day.
- Maintains established productivity goals without loss of quality of work.
- May be asked to assist in training new employees.
- Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
- Communicates effectively. You excel when interacting with others.
- Is a charismatic leader. You know how to lead and inspire a team. You have experience coaching and engaging others to follow your direction.
- Aren’t afraid to roll up your sleeves and work alongside your team. You understand that we succeed or fail as a team. You are always ready to step beyond your responsibilities to go the extra mile to ensure that your team is successful.
- Solution oriented. You can’t help it, when something goes sideways, you have a “I will figure this out” mentality about you.
- Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
- Own It - We are motivated and responsible for our actions and results.
- Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
- Be Bold, Be Courageous -When faced with a hurdle, we jump!
- Be Extraordinary -We exceed expectations of clients, customers, and colleagues.
- We Win Together -We collaborate & celebrate. We drive forward as one team towards our mission.
- High School diploma or GED equivalent
- Minimum of one (1) year of retail experience.
- Experience leading a team highly preferred.
- Requires reading, writing, and math skills which include addition, subtraction, multiplication, and division.
- Knowledgeable with a PC with windows-based software environment and various software to include Microsoft Word, Excel, Internet access and use of e-mail.
- Reliable vehicle with valid NYS driver’s license and the ability to travel to stores in Erie, Niagara and Genesee County.
- Excellent customer service, interpersonal and leadership skills.
- Ability to direct a team following the Agency’s objectives to meet production goals.
- Ability to remain professional and composed under pressure.
- Ability to develop and maintain effective working relationships with team members, customers and donors.
- Ability to maintain a positive, friendly attitude.
- Ability to work on a team as well as individually with minimal supervision.
- Excellent attention to detail.
- Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
- Demonstrates adaptability by adjusting to changing business priorities.
- Must be willing and able to workdays, evenings, weekends and holidays.
- A passion for serving others.
- Ability to work in non-climate-controlled environments required
- Prolonged periods of standing and walking.
- Must be able to stand, reach, grasp, twist, and bend on a frequent basis.
- Able to perform tasks that require repetitive motion (i.e., tagging or hanging clothes). Manual dexterity is required.
- Must be able to lift, push, pull, carry or otherwise move up to fifty (50) pounds with no support regularly.
- Must be able to perform the essential functions of the job with or without an accommodation.
- Heavy work: exerting up to 100 pounds of force occasionally, and/or up to fifty (50) pounds of force frequently to move objects.
Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education.
- The pay range for this position is $16.00/hr--$18.00/hr
Salary : $16 - $18
