What are the responsibilities and job description for the Retail Key Holder position at Goodwill of Western New York?
THE POSITION
This position’s key responsibilities include :
Greets customers in a prompt, friendly and courteous manner and offers them assistance.
Operates Agency POS to ensure accurate and efficient sales data, price, and information codes on merchandise.
Ensures proper cash handling of all transactions including proper processing of coupons and discounts.
Cleans front doors, counters and glass frequently, dusts cases, keeps front of store clean, returns shopping carts and baskets to appropriate areas, returns unsold merchandise to proper areas.
Assists with promotions to include customer information, postings, special sign displays, etc.
Stocks and maintains counter, showcases and cash / wraps in a neat and clean condition at all times.
Cleans dressing rooms and re-hangs clothes as needed.
Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
WE ARE LOOKING FOR SOMEONE WHO :
Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
Communicates effectively. You excel when interacting with others.
Is a charismatic leader. You know how to lead and inspire a team. You have experience coaching and engaging others to follow your direction.
Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel? Own It - We are motivated and responsible for our actions and results. Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box. Be Bold, Be Courageous - When faced with a hurdle, we jump! Be Extraordinary - We exceed expectations of clients, customers, and colleagues. We Win Together - We collaborate & celebrate. We drive forward as one team towards our mission.
ROLE REQUIREMENTS (The stuff you must have)
Minimum of one (1) year or retail experience highly preferred.
Schedule flexibility.
Is reliable and consistently comes to work on time and as scheduled.
Must be able to stand, reach, grasp, twist, and bend on a frequent basis.
Ability to lift, push, pull, carry or otherwise move up to ten (10) pounds with no support regularly when performing cash handling duties.
When business needs require performance of sales floor tasks, must be able to lift, push, pull, carry or otherwise move up to twenty-five (25) pounds with no support regularly.
COMPENSATION :
Goodwill regularly evaluations our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education.
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