What are the responsibilities and job description for the Career Coach position at Goodwill of Western NY?
THE POSITION
This position’s key responsibilities include:
- Provide ongoing guidance to program participants, focusing on assessment of needs, work habits, interpersonal skills and other challenges affecting workplace success.
- Provide 3-years of career/employment support to Goodskills Career Builder program participants.
- Liaison between program participants and employers; helps participants resolve any barriers to successful employment and career progression.
- Conduct intake and assessment of client and their individual development needs.
- Work with participants to identify training and career related opportunities; assists in developing short and long-term career goals and plan.
- Provides ongoing job readiness support, including resume writing, online application completion, contacting employers and conducting mock interviews.
- Assists program participants in locating additional community resources to address barriers to employment, such as high school diplomas, homelessness, childcare, substance abuse treatment/counseling, family crisis/domestic violence intervention, healthcare or mental health services, and any other services required.
- Employer outreach and recruiting to existing and new employers.
- Actively match participants to employment opportunities.
- Work with employers to ensure long-term satisfaction and access to upskilling.
WE ARE LOOKING FOR SOMEONE WHO:
- Is socially concerned. Showing an awareness of pertinent issues associated with society or the community you live in.
- Communicates effectively. You excel when interacting with others.
- Loves being a part of a team. You understand that we succeed or fail as a team. You are always ready to step beyond your responsibilities to go the extra mile to ensure that your team is successful.
- Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
- Own It - We are motivated and responsible for our actions and results.
- Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
- Be Bold, Be Courageous -When faced with a hurdle, we jump!
- Be Extraordinary -We exceed expectations of clients, customers, and colleagues.
- We Win Together -We collaborate & celebrate. We drive forward as one team towards our mission.
ROLE REQUIREMENTS (The stuff you must have)
- Bachelor’s degree in Human Services or Social Services field.
- Minimum of 3 years success working with underserved individuals.
- Action-oriented, adaptable, community-centered and innovative.
- Strong knowledge of Microsoft Office programs.
- Knowledge of counseling techniques - effectively respond to a variety of individual needs.
- Ability to work occasional evenings or weekends
- Must have a valid New York State Driver’s License
- Familiarity with Case Management or Customer Relationship Management databases.
COMPENSATION:
Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education.
- The pay range for this position is $20.00/hour--$24.00/hour
Salary : $20 - $24