What are the responsibilities and job description for the Donation Trailer Attendant position at Goodwill of Western NY?
THE POSITION
This position’s key responsibilities include:
- Greets and assists donors at donation trailers.
- Delivers excellent customer service and ensures our donors have a great experience with our donation process.
- Collects, sorts, and organizes donations according to Company policies and procedures.
- Maintains a clean and safe drive-thru according to established Company standards.
- Assists other departments within the Company when needed.
WE ARE LOOKING FOR SOMEONE WHO:
- Has excellent customer service skills. You do everything in your power to ensure the customer has a good experience.
- Communicates effectively. You excel when interacting with others.
- Likes to work independently. You excel in an environment with little supervision.
- Loves how we roll as an organization. Not everybody will and we’re ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
- Own It - We are motivated and responsible for our actions and results.
- Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
- Be Bold, Be Courageous - When faced with a hurdle, we jump!
- Be Extraordinary - We exceed expectations of clients, customers, and colleagues.
- We Win Together - We collaborate & celebrate. We drive forward as one team towards our mission.
ROLE REQUIREMENTS (The stuff you must have)
- High school diploma or GED equivalent required.
- Ability to make decisions regarding the quality of items.
- Is reliable and consistently comes to work on time and as scheduled.
- Must be able to lift, exert, push, pull, carry or otherwise move up to 100 pounds occasionally, up to 50 pounds frequently and/or up to 20 pounds constantly with no support.
- If hired, you would be required to attend a full-day orientation at our Administration Office location in Buffalo.
